Fahad Qazi

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. I'm Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

• Excellence in Customer Service - During the Pandemic, Upon following the US Government's orders in April 2020 Delta operated Repatriation Flights back to United States to reunite the stranded individuals. Proud to be among one of those employees who helped to support the Operations. In a month or two, we were awarded with a recognition of certificate from the US Embassy in Mumbai for assistance of the task.
• Supporting the Cargo Flight Operations for Virgin Atlantic while the Passengers Flights were not recovered/resumed yet during the pandemic.
• Often Appraised by the Passengers for helping them with their flight's queries. Always strived to be excellent in the Customer Service while addressing to the needs of the Passengers.

MS-CIT

I like to enjoy free time indoors as well as outdoors. For outdoor activities, I like to play Cricket, Do Cycling, Taking a Walk, and pretty much. Talking about indoors, I like to play online games, surfing the internet, engaging in social media, reading news and articles, etc.