Big box Store Manager with over 10-year career with Debenhams, H&M & Footlocker at Al Shaya Group has been distinguished by accelerated advancement, awards
Al Shaya Group DC Operations Supervisor -Handling inbound and outbound over 100 thousand units on daily basis to fulfill the demand of 60 plus retail outlet in the market with a team of 48 staff. Maintaining inventory by conducting monthly physical counts, reconciling variances, inputting data while simultaneously lowering shrink. Communicating and coordinating with brand team and ECOM operations for fulfillment. Looking after shipments and inventory transactions accuracy.
Overview
20
20
years of professional experience
Work History
Supervisor at Distribution Center
Al Shaya Group
Riyadh
01.2019 - Current
Store Manager
Footlocker
Oberoi, Madina
10.2017 - 12.2018
Store In charge
H&M
Madina
10.2015 - 09.2017
Store Manager
Debenhams
Al Noor Mall, Madina
04.2011 - 09.2015
Sales Manager
Debenhams
Al Noor Mall, Madina
10.2009 - 03.2011
Asst.Sales Manager
Debenhams
Bin Homran, Jeddah
12.2008 - 09.2009
Team Leader
Event Crafter
Jaipur
01.2006 - 01.2008
Education
Bachelor of Hotel Management and Catering Technology -
Rajasthan University
Retail Management Training - Store Operations Management, Operations Management, Inventory & Loss Control, P&L Statements, Customer Service, Leadership and Supervision, Merchandising & Plan-O-Grams, Scheduling & Payroll Management
Skills
Retail Store and DC Operations
P&L Management
Budgeting & Cost Controls
Shrink Reduction /Loss Control
Emotional Intelligence
Customer Service
Excellence Teambuilding
Inventory Management
Merchandising Strategies
Trainer
Technology And Language Proficiencies
Expert in MS Office (Word, Excel, PowerPoint), ARES, AIMS, WMS (ILS), Fluent in English and Arabic
Awards
Store Manager of the Year, Debenhams, 12/01/13
#1 in Sales, Debenhams Al Noor, 12/01/12
#1 in Sales, Debenhams Al Noor, 12/01/13
Pinnacle Award for Loss Prevention Excellence, Debenhams Al Noor, 12/01/12
Pinnacle Award for Loss Prevention Excellence, Debenhams Al Noor, 12/01/13
Service Excellence Award, Debenhams, 12/01/15
Asst. Sales Manager of the Quarter, Debenhams, 12/01/09
Training
Retail Management Training, Completed 24-week management training program Grow with Us Store Manager, 01/01/10
Event Experience
Event Crafter, Jaipur, India, Team Leader, 01/01/06, 12/31/08, Earned four-time honors as Event Master of the Quarter, resulting in promotion to team leader.
Key Results
Managing 5.5 million SOH with inventory accuracy of 98.8%.
Achieved brand deadline for 4 million Stock in less than 2 months due to increase in VAT rate.
Increased UPMH by 17% while simultaneously reducing additional working hours.
Led startup and grand opening of new stores. Exceeded sales and profit goals by up to 18% and 24% respectively.
Tied for first place among 11 stores for lowest shrink in region in 2012 and 2013.
Awarded loss prevention winning programs that were adopted by the brand.
Awarded 'Store Manager of the Year' (2013) for western region KSA.
Excelled in building and motivating management and hourly teams.
Recognized for key role in elevating Debenhams Madina store to achieve #1 sales ranking across the gulf region in 2013.
Languages
English
Advanced
C1
Arabic
Advanced
C1
Hindi
Advanced
C1
Timeline
Supervisor at Distribution Center
Al Shaya Group
01.2019 - Current
Store Manager
Footlocker
10.2017 - 12.2018
Store In charge
H&M
10.2015 - 09.2017
Store Manager
Debenhams
04.2011 - 09.2015
Sales Manager
Debenhams
10.2009 - 03.2011
Asst.Sales Manager
Debenhams
12.2008 - 09.2009
Team Leader
Event Crafter
01.2006 - 01.2008
Bachelor of Hotel Management and Catering Technology -
Rajasthan University
Retail Management Training - Store Operations Management, Operations Management, Inventory & Loss Control, P&L Statements, Customer Service, Leadership and Supervision, Merchandising & Plan-O-Grams, Scheduling & Payroll Management
HARDLINE SUPERVISOR/POWER ZONE & GARDEN CENTER at ARMY AIR FORCE EXCHANGE SERVICEHARDLINE SUPERVISOR/POWER ZONE & GARDEN CENTER at ARMY AIR FORCE EXCHANGE SERVICE