FAHAD SHAH
SRINAGAR
Summary
Dedicated customer service professional with proven multitasking and time management skills. Committed to delivering positive and memorable experiences for every customer, while fostering collaboration within teams. Eager to leverage academic knowledge in practical settings, bringing a strong work ethic and fresh perspectives to enhance team dynamics.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Marketing Executive
GOOGLE PAY
SRINAGAR
08.2023 - 12.2024
- Demonstrated strong communication and sales skills to achieve targets and enhance customer satisfaction.
- Utilized Tally for efficient financial and business operations, contributing to streamlined processes.
- Attracted potential customers by answering product and service questions, enhancing customer satisfaction.
Field Executive
EXCEPTIONAL IAS ACADEMY
SRINAGAR
02.2023 - 07.2023
- Monitored competitors' activities in the market and reported to higher management.
- Worked closely with senior managers to develop innovative ways of increasing sales volumes across different regions.
- Resolved customer queries related to product features, pricing, availability.
Surveyor
SRINAGAR SMART CITY LIMITED
SRINAGAR
04.2022 - 09.2022
- Maintained accurate records of all surveys conducted with detailed diagrams and descriptions.
- Utilized GPS systems to record geographical coordinates of surveyed sites.
- Enhanced data collection processes to support improved city planning for Srinagar.
Delivery Executive
AMAZON
BUDGAM
05.2019 - 10.2021
- Loaded and unloaded goods at designated destinations safely.
- Managed communication between customers and the organization.
- Ensured timely delivery of packages, consistently meeting customer expectations.
- Worked diligently to deliver packages ahead of schedule, enhancing customer satisfaction.
Education
HONOURS IN PSYCHOLOGY - Psychology
VISHWA BHARTI DEGREE COLLEGE
RAINAWARI,SRINAGAR08-2025
Associate of Arts - Arts
MPML HIGHER SECONDARY SCHOOL
KHANIYAR,SRINAGAR02-2022
ONE YEAR DIPLOMA IN COMPUTER APPLICATIONS - COMPUTER APPLICATIONS
MYRID COMPUTER CENTER
SRINAGAR01-2019
Skills
- Sales management
- Multitasking Abilities
- Excellent communication
- Adaptability
- Self motivation
- Problem-solving
- Leadership capabilities
- Decision-making
- Critical thinking
- Team work
Certification
- One year diploma in computer application certificate
Languages
Kashmiri
First Language
Urdu
Advanced (C1)
C1
English
Intermediate (B1)
B1
Timeline
Marketing Executive
GOOGLE PAY
08.2023 - 12.2024
Field Executive
EXCEPTIONAL IAS ACADEMY
02.2023 - 07.2023
Surveyor
SRINAGAR SMART CITY LIMITED
04.2022 - 09.2022
Delivery Executive
AMAZON
05.2019 - 10.2021
HONOURS IN PSYCHOLOGY - Psychology
VISHWA BHARTI DEGREE COLLEGE
Associate of Arts - Arts
MPML HIGHER SECONDARY SCHOOL
ONE YEAR DIPLOMA IN COMPUTER APPLICATIONS - COMPUTER APPLICATIONS
MYRID COMPUTER CENTER
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