FAHEEM AHMED NF
LEAD LIABILITIES MANAGEMENT
Coimbatore
Summary
Proven track record of exceeding expectations, driving cost-saving initiatives, and spearheading new product development while enhancing corporate profitability through strategic leadership and high-level analysis. Collaborated with leadership teams to address technology challenges, define innovative structures, and champion technical and product advancements across the Banking, Insurance, Wealth Management, and Pharmaceutical sectors. Expertise in streamlining operations, boosting productivity, improving systems and procedures, ensuring rapid issue resolution, and fostering collaborative relationships to enhance end-user adoption and revenue growth. Successfully managed direct, distribution, and cross-functional teams to drive sales of products, concepts, and services related to stocks and inventories; recognized as a trusted advisor with exceptional communication skills for effective engagement with CXOs and executives.
Overview
25
25
years of professional experience
5
5
Languages
20
20
Years of Management Expertise
3
3
Certificates
Work History
Lead Liabilities Management
Karur Vysya Bank Limited
08.2018 - Current
- Collaborated with cross-functional stakeholders across departments to launch 25 new CASA products, directly contributing to enhanced customer acquisition and improving customer quality over a two-year period.
- Developed and optimized 5 critical banking policies to foster efficiency and strengthen prudential practices, directly contributing to the growth and quality of the bank's core liabilities portfolio.
- Spearheaded the modernization of the bank's Payment Acquiring capabilities, surpassing industry benchmarks through cultivating strategic alliances with prominent POS, QR, Payment Gateway, and NETC solution providers.
- Revolutionized the Debit Card Issuance business by launching 8 new debit card variants across Rupay, Visa, and Mastercard networks, increasing the total card portfolio to 13 variants. Pioneered the market introduction of the Master World Elite Debit Card, establishing the bank as the sole provider in India.
- Conducting research, analyzing and resolving marketing & strategy concerns through personalized approach
- Managing the most complex of technical development concepts to manage productivity for timely delivery on banking processes
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Administering all phases of project life cycle such as Project Initiation, Definition, Project Planning (Effort Estimation, Execution, Monitoring, & Closure)
- Supporting capabilities in operational aspects around special projects, working with teams to develop optimal forecasting, resource utilization models and reports to allow efficient monitoring and flexible deployment of resources for delivery of all assigned activities
- Facilitating initiatives for mapping of business requirements and in-depth evaluation of feedback for change in product attributes; developing solutions using Lean and Six Sigma methodologies
- Deploying Reporting & Visualization Tools like Tableau and PowerBI analysis to make dashboards and provide insights on the performance of team to executive committee
- Leading multiple teams; identifying opportunities to bring innovative solutions and ways of working; interpreting policies and crafted recommendations
- Ascertaining project staffing, resource releases, practices and tools across verticals; monitoring expected attrition, rotation and releases; aligning the best suited profile and mentoring the team to reach to the next level
- Significant Accomplishments:
- Supervised large team of personnel to drive productivity while managing INR 600 Crores Corporate Salary CASA book
- Achieved substantial growth in Debit Card utilization, boosting monthly transaction values by INR 130 Crores, from INR 300 Crores to a peak of INR 430 Crores.
- Successfully managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives
- Steered accountability and growth by enhancing processes based on performance reporting, benchmarks and objectives
- Leveraged expertise and leadership to improve marketing and advertising initiatives
- Remotely led successful and smooth transition projects
- Streamlined multiple operations and ensured effective delegation of authorities that saved time by multiple man hours
- Coordinated efforts across software development, operations, and go-to-market scrum teams each consisting of 5 people each, and/or across teams
- Pivotal in saving INR 100 Million for the organization through Digital Transformation
Cluster Head
Bajaj Allianz General Insurance Company
12.2016 - 08.2018
- Spearheaded initiatives to enhance non-motor insurance business performance and accelerate revenue growth, leveraging strategic planning, granular market analysis, and impactful marketing campaigns.
- Proactively monitored performance metrics to elevate customer service standards, resulting in an exceptional 98%+ claim settlement rate within established service level agreements (SLAs).
- Cultivated high-performing sales teams by implementing robust recruitment, training, and performance management strategies. Effectively managed a multi-channel distribution network encompassing 100 Active Agency resources, 10 Dealer Partnerships, and a bancassurance network exceeding 600 Bank branches.
Branch Head
Religare Health Insurance Company
05.2015 - 12.2016
Sr. AAP
Max Life Insurance Company
12.2013 - 04.2015
Chief Manager
IndusInd Bank Limited
04.2010 - 12.2013
Branch Head
Aviva Life Insurance
09.2008 - 12.2009
Sales Manager
ICICI Bank
08.2006 - 04.2008
Senior Area Manager
Ipca Laboratories
05.2004 - 04.2006
Area Manager
Tidal Laboratories
05.2003 - 04.2004
Professional Sales Representative
Apex Laboratories Ltd.
04.2000 - 04.2003
Education
Diploma - Retail Banking
IIBF
01.2021
CAIIB - HRM
IIBF
01.2020
JAIIB - Banking
IIBF
01.2019
B.Sc. - Chemistry
Islamiah College
01.1999
Skills
Innovation & Strategy / Roadmap Development
Timeline
Lead Liabilities Management
Karur Vysya Bank Limited
08.2018 - Current
Cluster Head
Bajaj Allianz General Insurance Company
12.2016 - 08.2018
Branch Head
Religare Health Insurance Company
05.2015 - 12.2016
Sr. AAP
Max Life Insurance Company
12.2013 - 04.2015
Chief Manager
IndusInd Bank Limited
04.2010 - 12.2013
Branch Head
Aviva Life Insurance
09.2008 - 12.2009
Sales Manager
ICICI Bank
08.2006 - 04.2008
Senior Area Manager
Ipca Laboratories
05.2004 - 04.2006
Area Manager
Tidal Laboratories
05.2003 - 04.2004
Professional Sales Representative
Apex Laboratories Ltd.
04.2000 - 04.2003
CAIIB - HRM
IIBF
JAIIB - Banking
IIBF
B.Sc. - Chemistry
Islamiah College
Diploma - Retail Banking
IIBF
Certification
IRDAI
PERSONAL DETAILS
English
Tamil
Urdu
Hindi
Arabic
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