FAHEEM AHMED SALEM
Accounts Receivable Team Lead
Chennai
Summary
Accomplished Accounts Receivable Team Lead with a proven track record at Easa Saleh Al Gurg Group, enhancing process efficiencies and achieving an 80% reduction in past due accounts. Expert in SAP FICO, with exceptional interpersonal skills, excel in payment negotiations and customer account reconciliation, significantly improving cash flow and client relations.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Accounts Receivable Team Lead
Easa Saleh Al Gurg Group
4 2021 - Current
- Leading a Receivable Team of 4 Accounts Receivable Specialist.
- Managed past due balances, financial inquiries and other accounts receivable functions.
- Identified and implemented process efficiency improvements.
- Monitored timely collection and application of account receivable collections.
- Trained new employees on accounting principles and company procedures.
- Collaboration with customers, sales managers, and divisions within the organization resulted in 80% reduction of past due accounts
- Communicate with customers via phone, email or personally, collect and allocate Payments as per the given details by the customer.
- Monitor customer account details for non-payments, delayed payments and other irregularities.
- Perform Customer accounts reconciliations and resolving discrepancies on monthly basis.
- Ensure that all on account and advance receipts are matched and linked to the outstanding receivables and that bad debt provisions are made for receivables as per company policy.
- Prepare monthly Debtors Provision Reports and Forecast Reports for the management to review and post the debtor's provision on a monthly basis.
- Prepare over 90 days report and share it with management & division and discuss action plans with them on Monthly basis.
- Process and issues credit notes after complete research and Management Approval.
- Assisting with different task, including cheque posting, online receipt posting and LC Preparation
Accounts Receivable Assistant
Scientechnic L.L.C
2016.05 - 2021.03
- Reduced outstanding balances by consistently following up on delinquent payments with clients.
- Developed strong relationships with clients, leading to improved communication and prompt payment of outstanding invoices.
- Answered customer questions and concerns and sought through outstanding payment accounts to resolution.
- Contributed to faster payment collections by generating and distributing weekly aging reports to relevant stakeholders.
- Received recognition for consistently achieving collection goals within established deadlines, demonstrating dedication to the role''s responsibilities.
- Collaborated with sales and customer service departments to resolve billing issues, improving customer satisfaction rates.
- Improved overall cash flow by identifying and resolving issues related to unapplied payments, reducing instances of lost revenue.
- Supported the finance team by reconciling client accounts and resolving discrepancies in a timely manner.
- Implemented new accounting processes to decrease spending and work flow downtime.
Senior Associate
Fidelity Investments
2011.07 - 2015.11
- Successfully completed a pilot process training program in the Transfer of Assets from USA. Demonstrated exceptional skills and competence in implementing the process. Transferred this expertise to India and achieved outstanding results within a brief timeframe.
- Process Customer request like Transfer of Asset, Mutual Funds, Stock, Bonds, Securities, Liquidity from other Firms to Fidelity Firms.
- Responsible for updating customer information such as address, date of birth, social security number, and beneficiary details in F.dot Application.
- Responsible for Electronic Fund Transfer/Bank wire to other firms.
- Set up automatic withdrawals and Automatic Investments Plan of the customer on a monthly, quarterly, or annual basis.
- Prepare a complete quality report for the entire team every week and month and share it to the management.
- Responsible to Provide management with a monthly evaluation of the entire team's productivity and utilization
Executive
Keane International India Pvt. Ltd
2011.02 - 2011.06
- Worked as a contractor in Fidelity Investments and same responsibilities as per Fidelity Investments.
Accounts Receivable Executive
Maruthi Clothing Company
2008.09 - 2011.01
- Responsible to generate and Send out Tax invoices Documentation to Customers
- Conducted thorough account reconciliations, promptly resolving any discrepancies or irregularities identified during the process.
- Communicate with customers via phone, email or personally, Collect and allocate payments as per the given details by customer.
- Monitor customer account details for non-payments, delayed payments and other irregularities.
- Perform Customer account reconciliations and resolving discrepancies.
- Prepare ageing report and share with the management and division on weekly and monthly basis.
- Participate in weekly management meetings to discuss the action plan on the due cases.
- Proactively identified areas for improvement within the accounting department, implementing changes that led to increased productivity and accuracy.
- Reduced outstanding balances by diligently monitoring aged accounts and following up with customers.
- Optimized company financial health by identifying trends in late payments and developing strategies to address them.
- Assisted in month-end closing activities, including the preparation of detailed reports for management review.
- Supported internal audits by providing thorough documentation of accounts receivable transactions and practices.
- Enhanced cash flow by efficiently managing accounts receivable processes and resolving payment disputes.
- Assessed credit risk profiles of new clients before granting credit limits, mitigating potential losses due to nonpayment.
- Maintained accurate records by consistently updating account information, tracking payments, and reconciling accounts.
- Implemented process improvements that increased efficiency in the accounts receivable function, enabling faster responses to customer inquiries.
- Increased collection rates through effective negotiation tactics and payment plan arrangements.
- Collaborated with sales teams to resolve invoicing discrepancies and maintain positive client relationships.
- Exceeded collection targets through a proactive approach to collecting overdue funds from clients while maintaining strong relationships.
- Reconciled daily AR ledger and verified proper posting.
- Prepared bills receivable, invoices, and bank deposits.
Education
M.Com - Master Of Commerce -
Islamiah College
Chennai, India 2001.04 -
B.Com - Bachelor Of Commerce -
Islamiah College
Chennai, India 2001.04 -
Skills
- Accounts Receivable Management.
- Payment Negotiations
- Credit & Collection management
- Process Improvements
- Customer Account Reconciliation
- Dispute Resolution
- Debtors Day Reduction
- Teamwork and Collaboration
- Problem-solving abilities
- Interpersonal Skills
- SAP FICO Experience
- Research and due diligence
Accomplishments
- I have received a Certificate of Appreciation Award for my contribution to the ESAG Group.
- A process was developed and implemented to send System Generated SOA & Balance confirmation letters via SAP to Multiple Customers.
- Developed and implemented the process for passing retention entries and generating retention reports of Customers from SAP.
- I have received a Certificate of Appreciation award for being one of the highest Contributors in the organization to safeguard the privacy of Customers in Fidelity Investments.
- Fidelity Investments has awarded me twice the "You have Earned It" Team Award.
- Domain-2 Certified with 100% Scored in online Test (Domain Knowledge) in the Process in Fidelity Investments.
Affiliations
- Member of Institute of Management Accountants (IMA)
Certification
Pursuing Certificate of Management Accountant- US CMA
Timeline
Accounts Receivable Assistant
Scientechnic L.L.C
2016.05 - 2021.03
Senior Associate
Fidelity Investments
2011.07 - 2015.11
Executive
Keane International India Pvt. Ltd
2011.02 - 2011.06
Accounts Receivable Executive
Maruthi Clothing Company
2008.09 - 2011.01
M.Com - Master Of Commerce -
Islamiah College
2001.04 -
B.Com - Bachelor Of Commerce -
Islamiah College
2001.04 -
Accounts Receivable Team Lead
Easa Saleh Al Gurg Group
4 2021 - Current
Pursuing Certificate of Management Accountant- US CMA
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