FAHEEM ANWAR SYED
Data Repair Analyst
Bengaluru
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
27
27
years of post-secondary education
Work History
Data Repair Analyst
Infosys BPM
05.2021 - Current
- Validated large-scale datasets prior to migration or integration projects ensuring smooth transitions between systems.
- Performed frequent audits on high-priority databases as part of ongoing quality assurance efforts keeping error rates minimal.
- Established best practices for data repair and maintenance processes ensuring consistent high quality results across team.
- Provided detailed reports on data discrepancies to stakeholders, facilitating informed decision making.
- Collaborated with cross-functional teams to address data inconsistencies and ensure accuracy across systems.
- Developed detailed documentation and technical manuals for telecommunications systems to comply with regulations.
Guest Service Representative
Sheraton Grand Whitefield Hotel
08.2019 - 05.2021
- Utilized variety of organizational and communication skills to drive guest satisfaction.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Inputted daily occupancy, room rate and revenue into property management system for updated recordkeeping and accounting.
- Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
- Utilized property management software proficiently for efficient guest data management and reporting purposes.
- Managed guest inquiries via telephone, email, and in-person communication, ensuring accurate information delivery.
Store Manager
SK Computers
07.2013 - 04.2019
- Provided professional services and support in a dynamic work environment.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
Social Media Advisor
247 Customer
06.2012 - 06.2013
- Monitored online conversations, responding promptly to customer inquiries and resolving issues in a professional manner.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Delivered services to customer locations within specific timeframes.
- Worked effectively in fast-paced environments.
Education
Bachelor of Commerce - Accounting And Finance
MQI Degree College
Bengaluru, India 06.2009 - 05.2012
Data Science & Machine Learning -
Scaler
Bengaluru, India 04.2001 - 12.2024
Skills
Tableau
undefinedHobbies
Play Station, Chess
Accomplishments
· Winner of the Management Fest-2012 in Marketing Event.
· Associate of the month at Sheraton Grand Whitefield Hotel and Convention Center, in just 2nd month of joining the hotel.
· Recognized by Marriott international for dedication towards Marriott commitment to clean program.
· Appraised by Marriott International for exhibiting outstanding enactment during challenging time.
· Recognized by Infosys with SPOT AWARD for the exemplary performance and dedication displayed.
· Received certificate of appreciation from Infosys for delighting customers in every interaction and going the extra mile.
· Awarded with (I-STAR) for a stellar performance and critical contribution in achieving organizational goals.
Timeline
Data Repair Analyst
Infosys BPM
05.2021 - Current
Guest Service Representative
Sheraton Grand Whitefield Hotel
08.2019 - 05.2021
Store Manager
SK Computers
07.2013 - 04.2019
Social Media Advisor
247 Customer
06.2012 - 06.2013
Bachelor of Commerce - Accounting And Finance
MQI Degree College
06.2009 - 05.2012
Data Science & Machine Learning -
Scaler
04.2001 - 12.2024
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