Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Fahim Ahamed

Senior Consultant

Summary

Experienced professional in Site Reliability Engineering and Data Engineering. Proven track record of ensuring system reliability and extracting valuable insights. Proficient in automating processes, implementing effective monitoring solutions, and promoting teamwork. Skilled at resolving complex issues and implementing innovative strategies to drive organizational growth.

Overview

9
9
years of professional experience
4031
4031
years of post-secondary education

Work History

SRE Engineer

Infosys Pvt Ltd
09.2022 - Current
  • Led migration and optimization of monitoring tools like Elastic, AppDynamics enhancing data integrity, alert accuracy, and system reliability across cloud environments.
  • Automated critical operational processes such as Grafana backups, alerting workflows, and service healings using scripting (Python, Shell), reducing manual intervention and downtime by 82%.
  • Re-architected synthetic monitoring, replacing legacy tools with AppDynamics API Monitoring across multiple US locations, improving scalability, security, and coverage for application performance insights.
  • Managed end-to-end Grafana infrastructure, including installation, data source configuration, dashboard creation, and metrics, ensuring seamless visualization and real-time monitoring of system metrics.
  • Led design and development of a log analytics tool that ingests logs from diverse sources and delivers GPT-4-powered insights using dynamic chunking to manage token limits which reduced analysis time by 73%.

Technical Lead

Tata Consultancy Services
07.2016 - 08.2022
  • Led a 10-member cross-functional team to design, develop, and implement a Predictive Maintenance Solution for Equipment Manufacturers, resulting in a 25% reduction in machine downtime and the seamless integration of a synthetic data generation system using Python, TensorFlow, and Generative AI.
  • Spearheaded the transition to containerized development and deployment using Azure Kubernetes Services, moving from a traditional server-based model.
  • Designed and implemented a data pipeline for capturing and transforming data from diverse sources and developed a real-time recommendation system for a B2B eCommerce platform, boosting click-through rates by 35% and conversion rates by 25%.

Education

MBA - Operations

Symbiosis International University
03-2016

B. Tech - Computer Science & Engineering

West Bengal University of Technology
07-2013

Skills

  • Language: Python, C, Unix, NodeJS

  • Cloud: Function Apps, EventHub, IoTHub, ADF, Databricks

  • Tools: ELK, AppDynamics, Grafana, Docker, Kubernetes, Nginx, Pandas, Numpy, Databricks

  • Platforms: Linux, Azure, Web, Raspberry, Notebook

DB: Postgres, MySQL, SQLIte, MongoDB, Redis, InfluxDB, Couchbase

Protocols: Http/s, MQTT, WebSocket

Accomplishments

  • Special Appreciation in Project Delivery- Jul 2023
  • Winner of Intel Blogathon Contest in June 2022 (Link)
  • Winner at Bengalathon, a National Level Hackathon conducted by West Bengal Govt. - Nov 2019

Timeline

SRE Engineer

Infosys Pvt Ltd
09.2022 - Current

Technical Lead

Tata Consultancy Services
07.2016 - 08.2022

MBA - Operations

Symbiosis International University

B. Tech - Computer Science & Engineering

West Bengal University of Technology

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Fahim AhamedSenior Consultant