FAHIM BEBAL
Chiplun
Summary
Dynamic operations leader with extensive experience at JOYBOX, excelling in logistics and procurement. Proven track record in optimizing inventory management and enhancing supplier relationships. Proficient in logistics software and adept at fostering team collaboration, ensuring compliance, and driving cost-effective solutions. Strong analytical skills complemented by a commitment to operational excellence.
Overview
10
10
years of professional experience
Work History
HEAD OF OPERATIONS (LOGISTICS & PROCUREMENT)
JOYBOX
Doha
06.2022 - 02.2025
- Monitored stock levels across all categories to ensure uninterrupted operations.
- Analyzed inventory reports and trends for timely procurement decisions.
- Placed accurate Purchase Orders based on stock levels and project needs.
- Coordinated with suppliers to confirm order details and ensure dispatch accuracy.
- Collaborated with sales and finance teams to prepare competitive tender submissions.
- Sourced and evaluated suppliers for best value, quality, and reliability.
- Supervised logistics assistants in customs clearance and shipment tracking.
- Maintained accurate import/export documentation to ensure compliance with regulations.
OPERATIONS & CUSTOMER SERVICE - COORDINATOR
SHYFT MIDDLE EAST SERVICES
Doha
05.2021 - 05.2022
- Oversaw daily delivery operations, ensuring on-demand and next-day deliveries were executed efficiently.
- Collaborated with tech team to swiftly resolve operational issues impacting delivery processes.
- Managed fleet maintenance, inventory, and expenses to optimize resource allocation.
- Coordinated driver rosters and schedules to enhance operational efficiency.
- Reviewed and implemented standard operating procedures (SOPs) for improved workflow effectiveness.
- Administered goods receiving and dispatch using company software platform.
- Developed and updated SOPs for optimal storage practices of received goods and inventory management.
- Executed cost optimization strategies related to logistics and operations activities.
OPERATIONS & CUSTOMER SERVICE COORDINATOR
CARSON LOGISTICS
Doha
01.2016 - 04.2021
- Resolved customer and client complaints via phone, email, and social media channels.
- Managed order reception and maintained accurate product inventory levels.
- Contacted customers to verify order details and facilitate account management.
- Processed cancellations, upgrades, refunds, and exchanges efficiently.
- Promoted products to support marketing initiatives and increase sales.
- Generated reports on goods received, delivered, and corresponding inventory metrics.
- Planned, assembled, and dispatched deliveries according to designated zones.
- Collaborated with customer service manager to uphold service quality standards.
ASSISTANT CARGO OFFICER
BLUE DART AVT LTD.
Mumbai
09.2014 - 11.2015
- Worked as a customer service, cargo & courier acceptance, system & file handling, ramp coordination, cargo & courier delivery under the training of load & trim for Boeing 757-200.
- Handling Dangerous Goods through the requisite training procedure.
- Prepare time sheets of FOUR daily flights.
- Data entry of load travel on flight i.e., different load such as BD BAGS, DHL BAGS, UPS BAGS, TDD BAGS and the total number of bags should be counted to generate the report based on organizational standards.
- Courier delivery report with accurate time and sent the mail to various department with the same to tally the flight with number of bags and weight.
- To check the pallets and lashing through mail from different sectors and display the number of pallets and lashing on a local system.
- Booking a bay with ATC for the four daily flight.
Education
Bachelor of Science - Information Technology
MUMBAI UNIVERSITY
CHIPLUN, MAHARASHTRA05-2013
HIGHER SECONDARY SCHOOL CERTIFICATE - Science
D.B.J COLLEGE
CHIPLUN, MAHARASHTRA05-2010
SECONDARY SCHOOL CERTIFICATE -
L.M. BANDAL SCHOOL
CHIPLUN, MAHARASHTRA05-2008
Skills
- Microsoft Office proficiency
- Google Workspace expertise
- Logistics software solutions
- Logistics applications in GCC and India
- Road network operations in Qatar
Languages
- English
- Hindi
- Urdu
- Marathi
Personal Information
- Date of birth: 07/11/1992
- Nationality: Indian
- Marital status: single
Timeline
HEAD OF OPERATIONS (LOGISTICS & PROCUREMENT)
JOYBOX
06.2022 - 02.2025
OPERATIONS & CUSTOMER SERVICE - COORDINATOR
SHYFT MIDDLE EAST SERVICES
05.2021 - 05.2022
OPERATIONS & CUSTOMER SERVICE COORDINATOR
CARSON LOGISTICS
01.2016 - 04.2021
ASSISTANT CARGO OFFICER
BLUE DART AVT LTD.
09.2014 - 11.2015
Bachelor of Science - Information Technology
MUMBAI UNIVERSITY
HIGHER SECONDARY SCHOOL CERTIFICATE - Science
D.B.J COLLEGE
SECONDARY SCHOOL CERTIFICATE -
L.M. BANDAL SCHOOL