Micros
Faij Khan Pathan
Hotelier
Rameshwaram ,TN
Summary
Energetic supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
Overview
3
3
Languages
1
1
Certification
14
14
years of post-secondary education
5
5
years of professional experience
Work History
Host (Team Leader)
Hyatt Place Rameswaram
Rameswaram, Tamil nadu
03.2019 - Current
- Currently handling three outlets (Restaurant, Banquets and Room service).
- Monitoring & ensuring F & B service operations are running smoothly.
- Ensure high-level service standards are followed.
- Take feedback from guest.
- To ensure proper billing of tables.
- In absence of F&B manager attended morning meeting, month end reports, and revenue report.
- In absence of F&B manager handling department.
- Make new offer for F&B outlets.
- To look into day-to-day reservations of table.
- Maintain daily sales report, logbook, and inventory register.
- Updating Hystar for team members.
- Training Team with stipulated training calendars.
- Store indenting.
- Hyatt Place Rameswaram Designation: - Gallery Host From – 6 march 2017 to 1 march 2019 Duties & Responsibility.
- Currently working three outlets (Restaurant, Banquets and Room service).
- Take feedback from guest.
- To ensure proper billing of tables.
- Attending phone and taking room service orders.
- Proper handling of section.
- Concept explaining & demonstrating to guest.
- Take order of food & beverage.
- Maintained energy and enthusiasm in fast-paced environment.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Enhanced training programs to strengthen employee knowledge and promote new managers from within.
- Conducted routine inspections of incoming materials to check quality and compliance with established product specifications
Gallery Host
Hyatt place Rameswaram
Rameshwaram, Tamil Nadu
03.2017 - 03.2019
- Currently working three outlets (Restaurant, Banquets and Room service).
- Take feedback from guest.
- To ensure proper billing of tables.
- Attending phone and taking room service orders.
- Proper handling of section.
- Concept explaining & demonstrating to guest.
- Take order of food & beverage.
- Answered guest inquiries and provided information regarding hotel services and amenities.
- Provided guest assistance, including recommendations for tourist attractions.
- Recommended hotel services or amenities that guest may find useful.
- Greeted guests upon arrival and offered assistance
STEWARD
The Orchid Hotel, Five Star Ecotel & Kamat Group of Hotels
Pune, India, Maharashtra
11.2015 - 03.2017
- Taking proper feedback after each course meal.
- Making personal relationship with guest.
- Check mise-en-scene and mise-en- place for operations.
- Maintain cutlery, crockery, glassware inventory.
- Responsible for store indenting.
- Responsible for making all kind of setups (B/F, Lunch, Dinner) Service in Restaurants, Bars & Banquets whenever required.
- Responsible for sideboard setup.
- Take order of food & beverage.
- Preparing of cocktail and Mocktails with proper garnishing with help of senior staff and service of drink on table in service bar.
- Responsible for entering order in system, set tray as per order & service to guest.
Education
Diploma - Hotel management
Nibe Institute Of Hotel Management
03.2014 - 03.2015
Higher Secondary - YEAR
Maharashtra SCHOOL EXAMINATION PUNE BOARD
03.2010 - 03.2012
High School Diploma -
Sunflag School
Bhandara 03.1999 - 01.2010
Skills
Hystar of year 2018
Team building and leadership
Team leadership and collaboration
Leadership and team building
Team leader
Operations Management
Contract Management
Team Building
Training And Mentoring
Business Planning
Strategic Planning
Staff Management
Software
Word
Excel
Iscala
Certification
HYSAT OF THE YEAR
Timeline
Host (Team Leader)
Hyatt Place Rameswaram
03.2019 - Current
HYSAT OF THE YEAR
01-2018
Gallery Host
Hyatt place Rameswaram
03.2017 - 03.2019
STEWARD
The Orchid Hotel, Five Star Ecotel & Kamat Group of Hotels
11.2015 - 03.2017
Diploma - Hotel management
Nibe Institute Of Hotel Management
03.2014 - 03.2015
Higher Secondary - YEAR
Maharashtra SCHOOL EXAMINATION PUNE BOARD
03.2010 - 03.2012
High School Diploma -
Sunflag School
03.1999 - 01.2010
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins