Faimuddin Khan
Experienced In Sourcing & Expanding New Cities From Ground. Skilled In B2B Sales, Management, Team Handling, Fleet Sourcing, Onboardings, Training Demonstrated History Of Working In The Sales, Operations & Category Department.
Alwar
Summary
- To pursue a career with a company having a global vision that encourages creativity and offers the opportunity to learn and develop both in personal and professional life. Wishing to work with a competent organization where I can use my technical and management skills and contribute significantly. creating and implementing interactive marketing campaigns.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
Work History
Retail Associate
SHERU
New Delhi
04.2022 - Current
- Controlled resources and utilized assets to achieve qualitative and quantitative targets.
- Kept accurate records to document customer service actions and discussions.
- Introduced higher standards for customer
service and increased efficiency by
streamlining operations. - Reviewed repeated issues within operations and business management to solve problems and improve company outcomes.
- Developed service procedures, policies and standards.
- Learned battery management and co-ordinated with supply chain team to ensure that customer needs are met by providing timely and accurate information, resolving issues, and managing returns and exchanges.
- Collaborated with franchise owners to educate them about the replacement and requisition tickets and the process.
- Created reports of the batteries to enhance visibility and tracking.
Senior Associate
Zomato
ALWAR
12.2019 - 01.2022
- Successfully managed the Launching of the Company in the new city • Responsible for creating and implementing interactive marketing campaigns.
- Responsible for the Support the daily operations through operational oversight and analysis.
- Training and On-boarding of Delivery Partners and solving their problems related to payments, trip fares, devices.
- Responsible for quality achievement and training the drivers accordingly.
- Responsible for Fraud control, Delivery Partners insurance, Re-engagement, planning, and delivering of all on-demand activities for BHIWADI.
Executive Assistant
OLA CABS
Jaipur
07.2018 - 12.2019
- Responsible for Conducting cold calls and creating a professional network.
- Responsible for developing the pipeline of new opportunities.
- Always achieved more than the Targets assigned to me.
Field Executive
PAYTM
Jaipur, Rajasthan
02.2017 - 06.2018
- Sales
- Marketing
- Oboarding
Education
Master of Science - Master of Computer Application
Rajasthan Technical University
Jaipur 07.2018 - 03.2020
Bachelor of Science - Bachelor of Computer Application
Sunrise University Alwar
Alwar 04.2013 - 04.2016
Skills
Teamwork and Collaboration
Accomplishments
- Successful Launching in Alwar ( ola cabs and bike 07/2019) .
- Successfully managed the Launching of the Company in the new city.
- Successfully managed Fraud control, Delivery Partners insurance, Re-engagement, planning, and delivering of all on-demand activities for Bhiwadi.
Timeline
Retail Associate
SHERU
04.2022 - Current
Senior Associate
Zomato
12.2019 - 01.2022
Master of Science - Master of Computer Application
Rajasthan Technical University
07.2018 - 03.2020
Executive Assistant
OLA CABS
07.2018 - 12.2019
Field Executive
PAYTM
02.2017 - 06.2018
Bachelor of Science - Bachelor of Computer Application
Sunrise University Alwar
04.2013 - 04.2016
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