Galileo
FAISAL Idrisi
Travel Sales Operation
Delhi
Summary
Looking for a career in a dynamic organization with a challenging work environment, an organization where I would be able to grow my knowledge and interpersonal skills.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
2
2
Languages
1
1
Certification
11
11
years of professional experience
Work History
Executive
IEnergizer
12.2015 - 11.2016
- Developed and implemented strategic initiatives to enhance operational efficiency.
- Analyzed market trends to inform decision-making and improve service offerings.
- Collaborated with cross-functional teams to streamline project workflows.
- Facilitated training sessions for new staff on best practices and company policies.
- Prepared comprehensive reports on project progress and outcomes for senior leadership review.
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
Executive Officer
Ease My Trip
06.2016 - 11.2017
- Developed strategic marketing initiatives to enhance brand visibility and customer engagement.
- Streamlined operational processes to improve service delivery efficiency and client satisfaction.
- Analyzed market trends and competitor activities to inform business strategies and decision-making.
- Collaborated with cross-functional teams to implement innovative solutions for customer experience enhancements.
- Double checked inventories and made inventory schedules with supply sergeant.
Sr. Executive
Just Click Travel
11.2017 - 04.2019
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
Sr. Executive,
Onkar International Pvt. Ltd
04.2019 - Current
- Team leader, implant (corporate) assistant, and handling all travel needs.
- Best service provided to implant and best option for travel.
- All travel support is provided, including visa, hotel, air ticketing, etc.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
Education
12th -
Govt. Boys sr. Sec. school
01.2013
10th -
Govt. Boys Sr. Sec. School
01.2011
Bachelor of Arts -
Delhi Univercity
New Delhi, India 04.2001 -
No Degree - Basic Computer And Application
ICSM
New Delhi, India 04.2001 -
Learning About Travel Like Air Travel
YMCA
Delhi 04.2001 -
Skills
Hardworking Confident and determined
Willing to learn and improve consequently
Interpersonal skills
Operations management
Executive support
Customer-oriented
Customer relations
Team leadership
Administrative skills
Quality management
Vendor negotiations
Problem resolution
Motivation
Team player
Strategy development
Workflow planning
Client account management
Research and analysis
Software
Certification
Travel Gurukul
Timeline
Sr. Executive,
Onkar International Pvt. Ltd
04.2019 - Current
Sr. Executive
Just Click Travel
11.2017 - 04.2019
Executive Officer
Ease My Trip
06.2016 - 11.2017
Executive
IEnergizer
12.2015 - 11.2016
Travel Gurukul
01-2015
Bachelor of Arts -
Delhi Univercity
04.2001 -
No Degree - Basic Computer And Application
ICSM
04.2001 -
Learning About Travel Like Air Travel
YMCA
04.2001 -
12th -
Govt. Boys sr. Sec. school
10th -
Govt. Boys Sr. Sec. School