Faisal Kadri

.• Ensured cleanliness and organization of dining areas, including restrooms and common guest zones, maintaining a high standard of hygiene.
• Set up and broke down dining areas before and after service, ensuring efficient space utilization and readiness.
• Assisted in serving, clearing tables, refilling beverages, and responding promptly to guest preferences and requests.
• Greeted and seated guests warmly, anticipating their needs to ensure a seamless and enjoyable dining experience.
• Handled guest complaints and concerns with professionalism, escalating issues when necessary to management.
• Communicated effectively with kitchen staff, servers, and managers to coordinate smooth F&B operations.
• Supported team members during peak hours, demonstrating flexibility and commitment to service excellence.
• Adhered to hotel health and safety regulations, sanitation procedures, and food handling protocols.
• Participated in safety training sessions and maintained awareness of emergency procedures.

• Actively worked across hotel restaurant, bar, lounge, pool bar, banquet, and room service with a strong ability to learn and adapt quickly.
• Delivered a warm and welcoming experience to all guests, ensuring high service standards.
• Followed SOPs while delivering exceptional food and beverage service to guests in both buffet and à la carte settings.
• Complied with HACCP and Dubai Municipality hygiene standards consistently.
• Recognized by the restaurant supervisor for professional grooming and outstanding guest handling.
• Handled payments and processed transactions accurately and with care.
• Operated the MICROS POS system for precise order entry, billing, and table management.
• Worked flexible hours across different shifts, including night shifts, weekends, and public holidays.