Faisal Sabir
Nagpur
Summary
Dedicated Account Manager successful at handling numerous clients and difficult individuals. Focused on attending to various customer needs with history achieving and exceeding expectations. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Account Manager - B2B Business Development
GRCxperts
Mumbai
09.2024 - Current
- Developed strong client relationships to drive business growth and retention.
- Managed sales pipeline and coordinated with teams for timely service delivery.
- Collaborated with cross-functional teams to align strategies and improve processes.
- Prepared detailed proposals and presentations for prospective clients.
Enterprise Account Manager
PERENNIAL SYSTEMS
PUNE
06.2023 - Current
- Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
- Employed sales techniques to boost sales and services.
- Built and maintained productive relationships with customers and internal partners.
- Acted as main point of contact in matters relating to client concerns and needs.
- Developed successful customer relationships and quickly resolved service requests to increase sales.
- Developed thorough understanding of products and service offerings to better sale's and cross-sale to clients.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Negotiated contracts with clients to maximize profitability.
- Created sales presentations for sales team members to facilitate completion of sales agreements.
- Collaborated with cross-functional teams including sales, marketing, product development, and engineering to develop customized solutions for enterprise clients.
Growth Manager
Lolly
NEW York
06.2022 - 06.2023
- Monitored sales growth vs. budget expectations prior to implementing marketing strategies and business plans.
- Established customer growth opportunities for business expansion.
- Conducted market research and reported on competitors.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Coordinated Daily Field Reports (DFRs) and distributed to clients.
- Oversaw regional and local sales managers and staff.
- Mentored and internally promoted successful company sales and account management staff into leadership positions to drive company growth.
Business Development Manager
FS Think n Learn
Nagpur
10.2020 - 06.2022
- Maintained open and ongoing communication with clients to meet needs and expectations.
- Established new customer accounts using negotiation and sales closing abilities.
- Determined business development opportunities and implemented effective strategy for client acquisition.
- Leveraged cold calling, in-person visits and referrals to build leads.
- Identified new customers through pipelining, pre-qualification and territory analysis and management.
- Prospected, identified and cultivated relationships with contacts to promote product lines and solutions.
Education
Bachelor of Engineering (B-Tech) - Civil Engineering Technology
Shri Ramdeobaba College of Engineering
Nagpur07.2020
High School Diploma -
Jai Hind Jr College of Science And Technolgy
Chandrapur03.2016
Skills
- Relationship Building
- Problem-Solving
- Verbal and Written Communication
- Customer Service
- Acquisition and Retention Strategies
- Time Management
- Issue Resolution
- Sales pipeline management
- Business development strategy
Accomplishments
- Consistently maintained high customer satisfaction ratings.
- Created highly effective new program that significantly impacted efficiency and improved operations.
- Developed relationships with 176 new clients and typically exceeded sales goals by 13%.
- Client Interface - Collaborated with prospective clients to prepare efficient product marketing strategies and drive business development.
Languages
- Hindi, First Language
- English, Upper Intermediate
- Marathi, Intermediate
- Urdu, B1 Intermediate
Activities
- Hospitality Sales & Marketing Association International.
- Vice president of College.
- Most dynamic employee of the year.
Timeline
Account Manager - B2B Business Development
GRCxperts
09.2024 - Current
Enterprise Account Manager
PERENNIAL SYSTEMS
06.2023 - Current
Growth Manager
Lolly
06.2022 - 06.2023
Business Development Manager
FS Think n Learn
10.2020 - 06.2022
Bachelor of Engineering (B-Tech) - Civil Engineering Technology
Shri Ramdeobaba College of Engineering
High School Diploma -
Jai Hind Jr College of Science And Technolgy