Summary
Overview
Work History
Education
Skills
Professional Summary
Experience Summary
Payments Processing
Ad-hoc Activities & responsibilities:
PROJECT MANAGEMENT
APPLICATIONS USED
Accomplishments
Strengths
Personal Details
Disclaimer
Timeline
Generic

Faisal Shaikh

Pune

Summary

To become a part of an organization that would utilize my knowledge and experience environment conductive to further personal and professional grow, ambitious and self-motivated individual with 8 years of professional experience, holds good communication skills and knowledge of financial reporting of Excel and Oracle.

Overview

5
5
years of professional experience

Work History

Team Lead

WNS
09.2019 - Current

  • One stop solution to all Vendor Management queries in the organization
  • Driving customer satisfaction by ensuring accounts payables activities are performed as per the client expectations and service level agreement
  • SME - Ensuring smooth functioning of team by working closely with all the team members & resolving the issues & queries encountered in process
  • Validator role - validation of supplier records created by entry team to support payment transactions in IProcurement
  • Supporting role to all other functions in P2P (T&E, PO, Invoicing & payments along with HD)
  • Handling P2P helpdesk queries
  • Handling urgent & adhoc payment requests
  • Handling onshore & offshore queries regarding correct processing & payments of invoices
  • Adhering complete process & ensuring Smooth month end pre and final close
  • Leading & managing the weekly calls with the clients' apprising them of the status of operations
  • Working closely with the onshore team ensuring hassle free Tax reporting for US vendors
  • Ensuring the W8/W9 requirements are met along with other taxation needs
  • Publishing reports (on behalf of team) for calls scheduled with clients, highlighting key points for discussions over call including challenges faced by team & formulating strategies for new projects & new updates for regular BAU process
  • Keeping track of all allocated work to ensure SLA's are met
  • Onshore client handling, Vendors, customer's setups & management of entire vendor & employee records
  • Responsible to handle payment rejections of vendors & employees expenses reports
  • Managing the employee records to ensure smooth payments of Travel & entertainment related expenses claimed by employees via iExpense
  • Communicating with vendors globally on daily basis via Emails & calls
  • Independent document verification of vendors (documents for registered name, address & banking details) to setup the vendors in ORACLE R12 system
  • End to End analysis & rectification of payment rejections for the payments made to vendors & employees related to T&E
  • Maintaining Payment rejection tracker

Education

B.Com -

Abeda Inamdar Senior College
Pune

HSC -

Poona College
Pune

SSC -

Anglo Urdu Boys High School
Pune

Skills

  • Effective Leadership
  • Problem Solving
  • Manpower Planning
  • Training & Development
  • Performance Management

Professional Summary

Organized, efficient and hard working person, willing to discover and accept new ideas which can be put into practice effectivel. Good earner and able to communicate well with a group as well on an individual level, able to motivate and my talents and skills to meet company’s objectives

Experience Summary

  • Current Organization: WNS Global Services Pvt Ltd
  • Function :- Finance & Accounting (P2P Accounts Payables & Receivable operations)
  • Designation :- Analyst
  • Duration :- 16 Sep 2019 till present

Payments Processing

  • Processing scheduled payment batches for EMEA, CEE, and MEG region for the supplier, Employee claims, Amex, Intercompany payments, Cash Rebate.
  • Processing manual payments (Pay through).
  • Handling various email queries and CA ticketing tool queries raised by the client and resolving the same.
  • Keeping track of rejections and resolving them by corrective action.
  • Working on bank outstanding transactions and aged transactions.
  • Working on the Onshore queries received on group mailbox along with personal mailbox.  Payment listing send to Cash Control Team & Onshore Team on daily basis.

Ad-hoc Activities & responsibilities:

  • Preparing PKT's & training plans
  • Preparing Monthly SLA, QC & error trend analysis reports
  • Delegation of work activities
  • Training – providing on job training to the new joiners & ensuring training is completed within time frame so that recruits are on boarded for production
  • Quality checks for entire team
  • Works with the Process Leader in strategy deployment and also, sharing inputs to streamline the process & ideas for strategy development
  • Participation in project enhancements activities as process knowledge expert
  • Other activities assigned by supervisor or special requirements for management
  • Accounting to publish Daily pending volume & other major reports to entire team including higher management

PROJECT MANAGEMENT

  • Successfully completed multiple vendor projects which includes cleanse of master vendor database
  • Onshore – Offshore coordinator for project deployment and completion
  • Project status reporting on daily basis to onshore and offshore stakeholders
  • JLT Acquisition project
  • APEX UAT
  • Liaising with Operations team for Go-Live readiness and deployment
  • Post Go-Live tracking & measuring the success of deployment for 6 month until the stabilization phase
  • Hypercare

APPLICATIONS USED

  • Oracle R12
  • Mark view
  • MS Office: (MS-WORD, MS-POWER POINT,MS-EXCEL)
  • CTI
  • Apex/ MMC Supplier Portal
  • Service Now

Accomplishments

  • Received multiple LOC awards
  • Client award as best Vendor management team

Strengths

  • Flexible with working hours
  • Positive approach
  • Dedication To Work
  • Sincerity & Punctuality

Personal Details

Date of Birth : 27 November 1997

Marital Status : Married

Languages Known : English, Hindi, and Marathi

Hobbies : Football, Exploring new places

Disclaimer

I hereby declare that the above given information is true and to the best of my knowledge.

Timeline

Team Lead

WNS
09.2019 - Current

B.Com -

Abeda Inamdar Senior College

HSC -

Poona College

SSC -

Anglo Urdu Boys High School
Faisal Shaikh