Faisal Shajahan
Kochi
Summary
Dynamic musician and operations supervisor with a proven track record at Medstar Clinics, excelling in customer relations and team productivity. Recognized for exceptional live performances and relationship building, achieving top sales at Reliance Trends. Proficient in Guitar and dedicated to enhancing audience engagement and operational efficiency.
Overview
7
7
years of professional experience
3
3
Languages
Work History
Musician
Lucamo Cafe, Al Saj Restaurant, Zayka by the Hagrids
01.2020 - 02.2026
- Collaborated with fellow musicians for seamless performances and increased audience engagement.
- Built networks with local musicians to provide session support for gigs and events.
- Promoted a musical career by maintaining a social media presence.
- Won 1st price in Mapilapaatu for two cinsecutive years for state kalolsavam
Operations Supervisor
Medstar Clinics
05.2023 - 03.2025
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Developed strong relationships with key customers to better understand their requirements and tailor services accordingly.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
Sales Executive
Reliance Trends
01.2019 - 01.2020
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Demonstrated expert product knowledge during client
- Achieved Highest Pan Indian Sale
Education
BBA - International Business
Symbiosis School of Digital Learning
Pune, India05-2028
High School Diploma -
H S MANGALAM
Arattupuzha03-2016
Skills
Live performances
Customer relations
Operations management
[Instrument] proficiency
Business development and planning
Customer service
Relationship building
Sales expertise
Timeline
Operations Supervisor
Medstar Clinics
05.2023 - 03.2025
Musician
Lucamo Cafe, Al Saj Restaurant, Zayka by the Hagrids
01.2020 - 02.2026
Sales Executive
Reliance Trends
01.2019 - 01.2020
BBA - International Business
Symbiosis School of Digital Learning
High School Diploma -
H S MANGALAM