Faith Fleck
Avilla, IN
Summary
Professional, experienced retail leader equipped to drive operational success and customer satisfaction. Adept in sales strategies and loss prevention. Strong focus on team collaboration and achieving results. Reliable and flexible, thriving in dynamic environments and adapting to changing needs.
Overview
7
7
years of professional experience
Work History
Key Holder
BootBarn
08.2024 - Current
- Executed daily cash handling procedures, ensuring accuracy during transactions and reconciliations.
- Managed store personnel by delegating tasks and supervising daily operations.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Supported team training initiatives, fostering a collaborative environment among staff members.
- Maintained store appearance by executing visual merchandising standards and product displays effectively.
Shift Manager
Arby's
01.2019 - 07.2024
- Supervised daily operations, ensuring compliance with food safety and quality standards.
- Trained and mentored team members on customer service best practices and operational efficiency.
- Kept employees operating productively and working on task to meet business and customer needs.
- Resolved customer complaints promptly, enhancing overall guest satisfaction and loyalty.
- Executed daily cash handling procedures, ensuring accuracy during transactions and reconciliations.
Education
High School Diploma -
Lakewood Park Christian School
Auburn, IN06-2020
Skills
- Customer service
- Team supervision
- Staff training
- Cash handling
- Visual merchandising
Timeline
Key Holder
BootBarn
08.2024 - Current
Shift Manager
Arby's
01.2019 - 07.2024
High School Diploma -
Lakewood Park Christian School