Faiyaz Ahmed Ezaz Ahmed Khan

To work with an organization that will grant an opportunity for personal growth and enhance my skill in the service industry. Possess excellent communication skills, a friendly, clam, confident and positive personality.

khanfaiyaz8828@gmail.com

8652557716

Hindi, English

Able to work for long hours

• Date of Birth: 05/29/01
• Gender: Male
• Nationality: Indian

I hereby declare that all the above details are true to the best of my knowledge.

 Create/Maintain and Enhance Team Processes and Documentation
 Authentication Topology • Resolve Migration Issues
 DNS Management
 Using Remote Access
 Certificate Administration • Groups and GPO Management
 Security Patches • Anti-Virus Management
 Security Scans • Certificate Administration
 Physically restart and reboot server and devices.
 Proving console access.
 Provided SLA level support on 24/7 and work on shifts.
 Worked with the customer/vendor on escalated cases.
 Making configuration for the customer and testing into LAB environment.
 Coordinate with site engineer and troubleshooting in physical connectivity and
  configuration.
 As on onsite Engineer Troubleshooting with L2/L3 engineer for fixing network issues.
 Basic configuration for servers.
 Ticket Raise with Concern Department On Request And Incident.