Faizunnisa A
Functional Consultant
Chennai
Summary
Oracle CX Functional Consultant Quality oriented professional with 7 years of experience and a proven knowledge of client relationship management and account development. Aiming to leverage my skill to successfully fill the role at your company
Overview
6
6
years of professional experience
6
6
years of post-secondary education
3
3
Languages
Work History
Oracle CX Functional Consultant
Spectrum7 Technologies Pvt Ltd
Chennai
06.2019 - Current
- PROJECTS
- LAKSHMI MACHINE WORKS [LMW] - Business Analysis, Solution Architect, Implementation of Oracle Engagement Cloud [4 Divisions] & Development of CRM Reports & Dashboards
- NSIL[ISRO] - Business Analysis, Solution Architect, Basic setup of Oracle Engagement Cloud, and Development of CRM Reports & Dashboards
- TATA MOTORS INSURANCE BROKING AND ADVISORY SERVICES LTD[TMIBASL] - Business Analyst & Solution Architect
- ANVITI - Business Analysis, Solution Architect, Development of Oracle Sales Cloud, CRM Reports & Dashboards
- AON - Business Analysis, Solution Architect, Implementation of Oracle Engagement Cloud [4 Divisions] & Development of CRM Reports & Dashboards
Business Analyst
MA Consultant
Chennai
03.2015 - 08.2017
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Drafted reports on company financial metrics to assess successes and account for deficiencies.
- Delivered analysis of market, sales and consumer trend impact on long and short-term strategies.
- Met with stakeholders to establish favorable business relationships and support mutually beneficial interests.
- Executed analysis of risks and identified risk mitigation strategies.
- Surveyed clients to ascertain requirements and expectations for product.
Education
Bachelor of Engineering Technology - Computer Science
Loyola Institute Of Technology.
Chennai 06.2010 - 06.2014
HSC -
Sarojini Varadappan Girl’s Higher Sec. School
Chennai 06.2009 - 05.2010
SSLC -
Sarojini Varadappan Girl’s Higher Sec. School.
Chennai 06.2007 - 05.2008
Skills
Oracle Fusion B2B Sales and Service Cloud
Negotiation
Oracle Engagement/Sales Cloud
Interpersonal Skills Team ManagementDecision Making Working in large teams with customersTeam Management
Groovy Scripts
Oracle OBIEE/ BI Publisher
Timeline
Oracle CX Functional Consultant
Spectrum7 Technologies Pvt Ltd
06.2019 - Current
Business Analyst
MA Consultant
03.2015 - 08.2017
Bachelor of Engineering Technology - Computer Science
Loyola Institute Of Technology.
06.2010 - 06.2014
HSC -
Sarojini Varadappan Girl’s Higher Sec. School
06.2009 - 05.2010
SSLC -
Sarojini Varadappan Girl’s Higher Sec. School.
06.2007 - 05.2008