Sales and marketing
Faizal ul rahiman
Logistic Key Account Manager
Al Jubail
Summary
A total of 26 plus years of experience- Inclusive of 26 years in Consultive Sales, Marketing, Logistics, Administration Customer Service Fields Saudi Arabia -Jubail Eastern Region’s major revenue contributor. Successful in Consulting, Negotiating & Closing business deals with Major Companies across the line of industries- Oil & Gas- Saudi Aramco, Sabic , Schem ,Fararbi petro chemical .methanol chemical co .Royal commission etc. Mining – Maaden Phosphate, Maaden Aluminum Contracting & Consulting – SNC Lavalin, AMCDE, Tekfen, Gama Industries Corporate Giants- Fozan Group, Aujan Group, Handling Major -E commerce Clients – United Electronics Co- EXTRA, United Homeware Co - NICE, Axiom Telecom etc. Successful in maintaining the group for long run- catering to their daily requirements Attended various Training Courses, Seminars, Workshops, Exhibitions and projects. Team leader – Managing a sales team
Overview
4
4
Languages
1
1
Certification
23
23
years of professional experience
Work History
Key Account Manager Oil and Gas Industry
SMSA Express
01.2014 - Current
- Key Responsibilities
- Researching & identifying new and existing business opportunities within the Region.
- Develops Business solutions that fit with the identified business opportunities.
- Establishes appropriate relationships and communications with other relevant functional areas.
- Regularly reviews and updates customer action plans to reflect any changes.
- Distributes Customer action plans to Senior Management and relevant parties
- Managing & leading a team of Sales Account Managers
- Major Accomplishments
- Successful in Closing, Managing and Developing of Major Clients/Key Accounts in Eastern Province, across the line of Industry.
- Top Customers including Saudi Aramco-Dhahran & other Oil Field Drilling, Servicing, Trading & Contracting Companies.
- Signed and maintained Major E-commerce Companies.
Accounts Manager - Oil and Gas Industry
FedEx Express
01.2010 - 01.2014
- Key Responsibilities
- Identify, develop and manage new strategic relationship.
- Manage and lead regional business development activities to drive new revenue for the business.
- Developed and Maintained Strategic Business Relationships with Customer base within Major Accounts.
- Maximized Sales and Profit Contributions retained and increased Market Share.
- Previous positions
- Key Accounts Manager- Oil & Gas Industry
- Territory Manager –Jubail Eastern Province- Sales & Marketing-2010-2014
Heavy House Hold Dept Manager
Geant Hyper Market
01.2004 - 01.2009
- Key Responsibilities
- Led end-to-end operations of the Heavy Household department including appliances, furniture, and large home products.
- Managed and motivated a team of sales associates, supervisors, and warehouse staff to achieve sales and service targets.
- Planned staff schedules, conducted performance evaluations, and delivered on-the-job training.
- Controlled inventory levels, monitored stock aging, and reduced shrinkage through strict loss-prevention procedures.
- Coordinated with procurement and suppliers to ensure timely replenishment and competitive pricing.
- Implemented visual merchandising standards to enhance product presentation and increase sales conversion.
- Handled customer escalations professionally, ensuring high levels of customer satisfaction and repeat business.
- Prepared daily, weekly, and monthly sales reports and presented performance analysis to senior management.
- Ensured compliance with company policies, safety standards, and local regulations.
Education
Bachelor of Business Administration - Sales and Marketing Management, Financial Management
01.1993
Skills
Consultative Selling
Sales Management
Strategic Planning
Negotiation
Logistics Management
Supply Chain Management
Team Leadership
Accounting
Operations Management
Customer Service/Care
Accomplishments
- Bravo Zulu Award- Administration & Sales –FedEx-Dec 2014
- Appreciation Letter- Boosting Sales-FedEx -May 2010
- Recognition Letter- Sales Performance –FedEx-April 2011
- Employee of the year FedEx – Oct 2014
- Sales Man of the Year- Bravo Zulu - – 2016
- Fifteen Years Service Award- May 2025
- Appreciation Letter- ISO/Strategic 4 Point Plan – FedEx-May 2014
COURSES, TRAININGS, WORKSHOPS, SEMINARS ATTENDED
- 2021
- IATA Dangerous Goods and Regulations Category 5 Training(IATA & GACA Approved)
- Dry Ice Project Awareness
- 2019
- Leoron/SMSA-sales Effectiveness Training Program
- 2018
- Cold Chain Awareness- SMSA Express
- 2016
- E Learning(online) - SMSA Management Course Completed all 56 Certificate courses in various Fields of Management 2016
- 2013
- Performance Appraisal System Workshop
- 2011
- Foreign Corrupt Practice Act- FedEx
- Anti-corruption and The Foreign Corrupt Practice act Course
- Strategic Workshop
- Consultative Selling Skills-2-FedEx Training
- 2006
- Geant Academy Management Training Program
- Retail Management & Professional Development
- Completed structured training programs in retail operations and department management
- Developed skills in leadership, customer service, sales performance, and inventory control
- Trained on Geant Hypermarket standards, policies, and operational excellence
Certification
Salesred
Interests
Timeline
Key Account Manager Oil and Gas Industry - SMSA Express
01.2014 - Current
Accounts Manager - Oil and Gas Industry - FedEx Express
01.2010 - 01.2014
Heavy House Hold Dept Manager - Geant Hyper Market
01.2004 - 01.2009
Mangalore University - Bachelor of Business Administration, Sales and Marketing Management, Financial Management