Summary
Overview
Work History
Education
Skills
Timeline
Generic

Faizan Ali

Warranty-in-charge
New Delhi

Summary

Dedicated and detail-oriented professional with extensive experience in warranty administration and customer service within the automotive industry. Proven track record in efficiently processing warranty claims, ensuring compliance with manufacturer policies, and maintaining accurate records. Possess strong technical knowledge of automotive systems, excellent problem-solving skills, and a commitment to delivering high-quality service. Adept at training and supporting staff, managing multiple tasks, and improving warranty processes. Ready to contribute to Deep Hyundai as a Warranty In-Charge, leveraging my expertise to enhance warranty operations and customer satisfaction.

Overview

2
2
years of professional experience

Work History

Warranty-in-charge

Deep Hyundai Pvt Ltd
New Delhi
07.2023 - 04.2024
  • Process and manage warranty claims in accordance with manufacturer guidelines.
  • Ensure timely submission and follow-up on warranty claims.
  • Maintain detailed and accurate records of all warranty activities.
  • Communicate effectively with customers and the manufacturer to resolve warranty issues.
  • Monitor and report

Indigo Supervisor

Carzonrent
New Delhi
06.2023 - 06.2023

As an Indigo Airlines Supervisor at Carzonrent, I was responsible for overseeing the daily operations of the Indigo fleet, ensuring optimal performance and Cabin crew satisfaction.

Billing Executive

Deep Hyundai Pvt Ltd
New Delhi
08.2022 - 05.2023

-

  • Collaborated with various departments to resolve discrepancies in billing data, maintaining a high level of accuracy for all invoices generated.
  • Developed comprehensive reports on billing activities for senior management, enabling informed decision-making regarding departmental goals and strategies.
  • Streamlined billing processes by implementing automated systems, reducing errors and improving efficiency.
  • Trained junior staff members on proper billing practices, contributing to an overall increase in team productivity and accuracy levels.

Education

Bachelor Of Arts -

Delhi University
New Delhi

10th -

Govt Boys Senior Secondary School No-2
New Delhi

12th -

Govt Boys Senior Secondary School No-2
New Delhi

Skills

Warranty Claims Processing: Expertise in managing and processing warranty claims efficiently and accurately Customer Service: Strong ability to communicate with customers and resolve warranty issues promptly Detail-Oriented: Keen attention to detail in maintaining records and documentation for all warranty activities Technical Knowledge: Understanding of automotive systems and components relevant to warranty claims Compliance: Ensuring adherence to manufacturer policies and guidelines for warranty claims Problem-Solving: Effective in identifying issues and implementing solutions to improve warranty processes

Timeline

Warranty-in-charge

Deep Hyundai Pvt Ltd
07.2023 - 04.2024

Indigo Supervisor

Carzonrent
06.2023 - 06.2023

Billing Executive

Deep Hyundai Pvt Ltd
08.2022 - 05.2023

Bachelor Of Arts -

Delhi University

10th -

Govt Boys Senior Secondary School No-2

12th -

Govt Boys Senior Secondary School No-2
Faizan AliWarranty-in-charge