Detail-focused Data Analyst with knowledge in data warehousing, process validation and business needs analysis. Proven to understand customer requirements and translate into actionable project plans. Dedicated and hard-working with passion for Big Data.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Junior Advisor
Concentrix
Pune
01.2020 - 09.2022
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Provided primary customer support to internal and external customers.
Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
Responded proactively and positively to rapid change.
Used Excel and Citrix for the process Virgin Media.
Also Worked as an acting Quality Analyst
Operations Executive
Future Lifestyle Fashions Limited
Pune
06.2021 - 02.2022
Increased company profits through performance optimization strategies and efficiency improvements.
Built and strengthened relationships across functional leadership areas to keep revenue development and operational plans interconnected and effective.
Integrated marketing plans to reach wider audience and push business prospects closer to conversion.
Delivered SAP training, user support and knowledge transfer at end of project and followed up to verify successful implementation.
Architected SAP solutions by prioritizing simplicity, appropriate scale, resiliency and maintainability.
• Advanced in Multiple areas of expertise including creation and execution of P/O, S/O, Promotions and Massive Data Handling
• Preparation of Yearly reports and making a strategy on how to increase sales
• Implementation of Split Idocs.
Assistant Manager (IT Operations)
Reliance Retail
Pune
03.2022 - 11.2022
Improved operations through consistent hard work and dedication.
Used Microsoft Word and other software tools to create documents and other communications.
Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
Conducted research, gathered information from multiple sources and presented results.
Used coordination and planning skills to achieve results according to schedule.
Proved successful working within tight deadlines and fast-paced atmosphere.
Education
No Degree - SSC
St. Vincents School
Pune,India
04.2001 -
Science - HSc
Poona College
Pune,India
06.2013 - 05.2015
B.E - Chemical Engineering
MIT Academy of Engineering
Alandi,India
06.2015 - 05.2019
Skills
Data quality assurance processes
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Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.
Documented and resolved a Promotion issue which led to less time consumption.
Achieved correct visuals by introducing Tableau for presentation tasks.