Microsoft Office
Faizan Sayyed
IT Manager
Bhiwandi
Summary
Seasoned IT Manager with a comprehensive understanding of all IT platforms. Bringing 13+ years of experience in strategic IT planning and execution to lead a team in optimizing technology for business growth.
Overview
14
14
years of professional experience
4
4
Languages
2
2
Certificates
Work History
IT Manager
Asian Prelam Industries Pvt Ltd
01.2023 - Current
- Managed vendor relationships for hardware, software, and services procurement, ensuring quality products at competitive prices.
- Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
- Coordinated IT operations activities to deliver smooth flow of daily business needs.
- Oversaw IT department operations and training.
- Provided IT support to the factory and head office located in UAE.
- Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.
- Improved network efficiency by implementing new server configurations and optimizing system operations.
- Reduced downtime by promptly addressing hardware and software issues, ensuring minimal impact on business operations.
- Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
- Oversaw daily performance of computer systems and immediately responded to issues to keep network up and running.
- Ensured compliance with industry regulations by implementing comprehensive IT policies and procedures covering data privacy, security, and access controls.
- Enhanced IT infrastructure security with regular vulnerability assessments and proactive patch management.
- Managed life cycle replacement of hardware and software.
- Implemented and maintained technology and software budget.
Associate System Engineer
Connectivity Solutions
2 2021 - 8 2021
- Handling Daily calls.
- Monitoring of WAN traffic & Malware.
- Daily generation of report work done.
IT Manager
Asian Prelam Industries Pvt Ltd
8 2021 - 10.2022
- Installation, Configuration & Managing of Server with Windows Server.
- Managing of FortiGate 60E Firewall.
- Implementation & configuration of domain.
- Managing of right to the administrator & client.
- Handling Daily calls.
- Managing Kaspersky Cloud Antivirus.
- D-Link Hubs & Switches used for LAN connections.
- Installing of O.S. & Application Software & Troubleshooting.
- Handling & configuring of Synology NAS BOX for Backup & storage & given restriction to user for accessing data.
- IT Vendor Management (Procurement)
- Handling Laser & Network Printer.
- Creating users & resetting password from Active directory.
- Implementation of ERP Software which used for Production & Commercial purpose.
- Handling of Web Domains & mails.
- Handling IT Infrastructure.
IT Executive
FGGLASS
09.2016 - 02.2021
- Installation, Configuration & Managing of Server with Windows Server.
- Installation, Configuration of FortiGate 60E Firewall.
- Implementation & configuration of domain.
- Managing of right to the administrator & client.
- Handling Daily calls.
- Managing Kaspersky Cloud Antivirus.
- D-Link Hubs & Switches used for LAN connections.
- Assembling of Machine, installing of O.S. & Application Software & Troubleshooting.
- Handling & configuring of Synology NAS BOX for Backup & storage & given restriction to user for accessing data.
- Handling CNC Machine if any issues occur need to troubleshoot & resolve.
- IT Vendor Management (Procurement)
- Handling Label, Laser & Network Printer.
- Creating users & resetting password from Active directory.
- Technical support for the ERP Software use for Production & Commercial purpose.
- Handling of Web Domains & mails.
- Handling IT Infrastructure.
- Managing Group of Companies ASIAN, FINETEC, FG GLASS & etc
Desktop Support Engineer
Onward eService's ltd
04.2016 - 09.2016
- Installation of O.S. & Application Software Remotely.
- Installation and configuration of printers.
- Installation and configuration of PN Writers Patent applications
- Troubleshooting of an error which occurs due to software or hardware.
- Creating users & resetting password from Active directory
- Carrying out Quarterly governance for user’s systems and applying settings and services as per the organization policy.
- Handling Daily calls.
- Handling of McAfee antivirus.
- Troubleshooting of Network issues
- Generation of Daily & Weekly checklist.
- Managing of Systems in Domain & Workgroup.
- Troubleshooting & Configuring of Mail client Outlook & Windows live mail.
Hardware & Network Engineer
Flash Computer Services
07.2015 - 03.2016
- Installation, Configuration & Managing of Server with Windows 2003, 2008 Server.
- Implementation & configuration domain & given right to the administrator.
- Handling Daily calls.
- Handling Quick Heal & other antivirus.
- Installation & Configuring of Quick Heal.
- D-Link Hubs & Switches used for LAN connections & Maintenance of LAN connections.
- Assembling of Machine, installing of O.S. & Application Software & Troubleshooting.
Faculty cum TIA
NIIT
01.2014 - 07.2015
- Installation, Configuration & Managing of Server with Windows 2003, 2008 Server.
- Installing CCS (Cloud Course System) software on student’s devices.
- Configuring& Installing of SLT student client software SLT(Synchronous Learning Technology) Machines
- Maintenance of Machine Room & Class Room
- Handling Daily lectures.
- Handling eScan(client)& other antivirus.
- Generation of various types of Check List for Management (Monthly & Weekly Reports).
- HP Hubs & Switches used for LAN connections & Maintenance of LAN connections.
- Generation of various types of Report for Management (Monthly & Weekly Reports).
Hardware & Network Engineer
Flash Computer Services
12.2010 - 10.2013
- Installation, Configuration & Managing of Server with Windows 2003, 2008 Server.
- Implementation & configuration domain & given right to the administrator.
- Handling Daily calls.
- Handling Quick Heal & other antivirus.
- Installation, Configuration &Quick Heal.
- D-Link Hubs & Switches used for LAN connections & Maintenance of LAN connections.
Education
Skills
User Support: Daily calls and technical issue troubleshooting for staff user and clients
Timeline
IT Manager
Asian Prelam Industries Pvt Ltd
01.2023 - Current
IT Executive
FGGLASS
09.2016 - 02.2021
Desktop Support Engineer
Onward eService's ltd
04.2016 - 09.2016
Hardware & Network Engineer
Flash Computer Services
07.2015 - 03.2016
Faculty cum TIA
NIIT
01.2014 - 07.2015
Hardware & Network Engineer
Flash Computer Services
12.2010 - 10.2013
Diploma in Software Engineering
01-2010
Diploma in PC architecture & Networking
01-2007
Associate System Engineer
Connectivity Solutions
2 2021 - 8 2021
IT Manager
Asian Prelam Industries Pvt Ltd
8 2021 - 10.2022
Technical qualifications and certifications
- Diploma in PC Architecture & Networking
- Diploma in Software Engineering
Technical work areas
- FortiGate 60E Firewall
- Cisco Firepower 9300
- Secpoint (Vulnerability Assessment & Pen Testing)
- Windows 2003, Windows 2008 Windows 2012 Server
- Quick Heal, Net Protector, Kaspersky, Emsisoft
- Windows XP, Windows Vista, Windows 7, Windows 8, Windows 10, Windows 11
- Office, Microsoft Visual Studio, SQL Server
- Synology NAS BOX
- Ruckus, Asus, D-Link, Tplink
Certification
Diploma in Software Engineering
Personal Information
- Date of Birth: 06/27/91
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Accomplishments
- Documented and resolved issue which led to result.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 2 staff members.
Disclaimer
I certify that all information provided in this resume is true and accurate to the best of my knowledge
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridTechnical qualifications and certifications
- Diploma in PC Architecture & Networking
- Diploma in Software Engineering
Software
Kaspersky
Windows
Technical work areas
- FortiGate 60E Firewall
- Cisco Firepower 9300
- Secpoint (Vulnerability Assessment & Pen Testing)
- Windows 2003, Windows 2008 Windows 2012 Server
- Quick Heal, Net Protector, Kaspersky, Emsisoft
- Windows XP, Windows Vista, Windows 7, Windows 8, Windows 10, Windows 11
- Office, Microsoft Visual Studio, SQL Server
- Synology NAS BOX
- Ruckus, Asus, D-Link, Tplink
Interests
Driving
Travelling
Personal Information
- Date of Birth: 06/27/91
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Disclaimer
I certify that all information provided in this resume is true and accurate to the best of my knowledge
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