Microsoft Office
Faizan Sayyed
IT Manager
Bhiwandi
Summary
Seasoned IT Manager with a comprehensive understanding of all IT platforms. Bringing 13+ years of experience in strategic IT planning and execution to lead a team in optimizing technology for business growth.
Overview
14
14
years of professional experience
4
4
Languages
2
2
Certificates
Work History
IT Manager
Asian Prelam Industries Pvt Ltd
01.2023 - Current
- Managed vendor relationships for hardware, software, and services procurement, ensuring quality products at competitive prices.
- Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
- Coordinated IT operations activities to deliver smooth flow of daily business needs.
- Oversaw IT department operations and training.
- Provided IT support to the factory and head office located in UAE.
- Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.
- Improved network efficiency by implementing new server configurations and optimizing system operations.
- Reduced downtime by promptly addressing hardware and software issues, ensuring minimal impact on business operations.
- Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
- Oversaw daily performance of computer systems and immediately responded to issues to keep network up and running.
- Ensured compliance with industry regulations by implementing comprehensive IT policies and procedures covering data privacy, security, and access controls.
- Enhanced IT infrastructure security with regular vulnerability assessments and proactive patch management.
- Managed life cycle replacement of hardware and software.
- Implemented and maintained technology and software budget.
Associate System Engineer
Connectivity Solutions
2 2021 - 8 2021
- Handling Daily calls.
- Monitoring of WAN traffic & Malware.
- Daily generation of report work done.
IT Manager
Asian Prelam Industries Pvt Ltd
8 2021 - 10.2022
- Installation, Configuration & Managing of Server with Windows Server.
- Managing of FortiGate 60E Firewall.
- Implementation & configuration of domain.
- Managing of right to the administrator & client.
- Handling Daily calls.
- Managing Kaspersky Cloud Antivirus.
- D-Link Hubs & Switches used for LAN connections.
- Installing of O.S. & Application Software & Troubleshooting.
- Handling & configuring of Synology NAS BOX for Backup & storage & given restriction to user for accessing data.
- IT Vendor Management (Procurement)
- Handling Laser & Network Printer.
- Creating users & resetting password from Active directory.
- Implementation of ERP Software which used for Production & Commercial purpose.
- Handling of Web Domains & mails.
- Handling IT Infrastructure.
IT Executive
FGGLASS
09.2016 - 02.2021
- Installation, Configuration & Managing of Server with Windows Server.
- Installation, Configuration of FortiGate 60E Firewall.
- Implementation & configuration of domain.
- Managing of right to the administrator & client.
- Handling Daily calls.
- Managing Kaspersky Cloud Antivirus.
- D-Link Hubs & Switches used for LAN connections.
- Assembling of Machine, installing of O.S. & Application Software & Troubleshooting.
- Handling & configuring of Synology NAS BOX for Backup & storage & given restriction to user for accessing data.
- Handling CNC Machine if any issues occur need to troubleshoot & resolve.
- IT Vendor Management (Procurement)
- Handling Label, Laser & Network Printer.
- Creating users & resetting password from Active directory.
- Technical support for the ERP Software use for Production & Commercial purpose.
- Handling of Web Domains & mails.
- Handling IT Infrastructure.
- Managing Group of Companies ASIAN, FINETEC, FG GLASS & etc
Desktop Support Engineer
Onward eService's ltd
04.2016 - 09.2016
- Installation of O.S. & Application Software Remotely.
- Installation and configuration of printers.
- Installation and configuration of PN Writers Patent applications
- Troubleshooting of an error which occurs due to software or hardware.
- Creating users & resetting password from Active directory
- Carrying out Quarterly governance for user’s systems and applying settings and services as per the organization policy.
- Handling Daily calls.
- Handling of McAfee antivirus.
- Troubleshooting of Network issues
- Generation of Daily & Weekly checklist.
- Managing of Systems in Domain & Workgroup.
- Troubleshooting & Configuring of Mail client Outlook & Windows live mail.
Hardware & Network Engineer
Flash Computer Services
07.2015 - 03.2016
- Installation, Configuration & Managing of Server with Windows 2003, 2008 Server.
- Implementation & configuration domain & given right to the administrator.
- Handling Daily calls.
- Handling Quick Heal & other antivirus.
- Installation & Configuring of Quick Heal.
- D-Link Hubs & Switches used for LAN connections & Maintenance of LAN connections.
- Assembling of Machine, installing of O.S. & Application Software & Troubleshooting.
Faculty cum TIA
NIIT
01.2014 - 07.2015
- Installation, Configuration & Managing of Server with Windows 2003, 2008 Server.
- Installing CCS (Cloud Course System) software on student’s devices.
- Configuring& Installing of SLT student client software SLT(Synchronous Learning Technology) Machines
- Maintenance of Machine Room & Class Room
- Handling Daily lectures.
- Handling eScan(client)& other antivirus.
- Generation of various types of Check List for Management (Monthly & Weekly Reports).
- HP Hubs & Switches used for LAN connections & Maintenance of LAN connections.
- Generation of various types of Report for Management (Monthly & Weekly Reports).
Hardware & Network Engineer
Flash Computer Services
12.2010 - 10.2013
- Installation, Configuration & Managing of Server with Windows 2003, 2008 Server.
- Implementation & configuration domain & given right to the administrator.
- Handling Daily calls.
- Handling Quick Heal & other antivirus.
- Installation, Configuration &Quick Heal.
- D-Link Hubs & Switches used for LAN connections & Maintenance of LAN connections.
Education
Skills
User Support: Daily calls and technical issue troubleshooting for staff user and clients
Team Management: Having good experience in team management and support to staff
Good learner: Always ready to leaner new technologies strong communication and coordination
IT Asset Management
IT Infrastructure
Technical Troubleshooting
IT Procurement
Software Development
Application support
Network Infrastructure
Microsoft 365
Network Attached Storage (NAS)IT Hardware SupportKaspersky AntivirusRemote User SupportRemote Troubleshooting
Timeline
IT Manager
Asian Prelam Industries Pvt Ltd
01.2023 - Current
IT Executive
FGGLASS
09.2016 - 02.2021
Desktop Support Engineer
Onward eService's ltd
04.2016 - 09.2016
Hardware & Network Engineer
Flash Computer Services
07.2015 - 03.2016
Faculty cum TIA
NIIT
01.2014 - 07.2015
Hardware & Network Engineer
Flash Computer Services
12.2010 - 10.2013
Diploma in Software Engineering
01-2010
Diploma in PC architecture & Networking
01-2007
Associate System Engineer
Connectivity Solutions
2 2021 - 8 2021
IT Manager
Asian Prelam Industries Pvt Ltd
8 2021 - 10.2022
Technical qualifications and certifications
- Diploma in PC Architecture & Networking
- Diploma in Software Engineering
Technical work areas
- FortiGate 60E Firewall
- Cisco Firepower 9300
- Secpoint (Vulnerability Assessment & Pen Testing)
- Windows 2003, Windows 2008 Windows 2012 Server
- Quick Heal, Net Protector, Kaspersky, Emsisoft
- Windows XP, Windows Vista, Windows 7, Windows 8, Windows 10, Windows 11
- Office, Microsoft Visual Studio, SQL Server
- Synology NAS BOX
- Ruckus, Asus, D-Link, Tplink
Certification
Diploma in Software Engineering
Personal Information
- Date of Birth: 06/27/91
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Accomplishments
- Documented and resolved issue which led to result.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 2 staff members.
Disclaimer
I certify that all information provided in this resume is true and accurate to the best of my knowledge
Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteHybridTechnical qualifications and certifications
- Diploma in PC Architecture & Networking
- Diploma in Software Engineering
Software
Kaspersky
Windows
Technical work areas
- FortiGate 60E Firewall
- Cisco Firepower 9300
- Secpoint (Vulnerability Assessment & Pen Testing)
- Windows 2003, Windows 2008 Windows 2012 Server
- Quick Heal, Net Protector, Kaspersky, Emsisoft
- Windows XP, Windows Vista, Windows 7, Windows 8, Windows 10, Windows 11
- Office, Microsoft Visual Studio, SQL Server
- Synology NAS BOX
- Ruckus, Asus, D-Link, Tplink
Interests
Driving
Travelling
Personal Information
- Date of Birth: 06/27/91
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Disclaimer
I certify that all information provided in this resume is true and accurate to the best of my knowledge