Faizan Shaikh

Provided technical support for software and hardware systems, collaborating with cross-functional teams and third-party vendors to resolve issues efficiently. Maintained accurate documentation, created knowledge bases, and served as a primary contact for global employees, ensuring prompt issue resolution and exceptional customer service.

Role as Payroll Level 1 Executive: Accurately processed payroll for a large workforce, verified timesheets, and resolved discrepancies. Managed payroll queries, maintained employee records with confidentiality, and contributed to process improvements.
Role as FinOps Level 1 Financial Operations Coordinator: Managed financial operations, including supplier reconciliation, timesheet data accuracy, and vendor invoicing. Addressed tax-related queries and ensured smooth payroll operations, with a focus on problem-solving and effective communication.

Comprehensive client management via email. Handling inquiries generated from banking leads. Addressing client queries and providing prompt support upon request. Collaborating with the operations team to ensure timely responses to inquiries.

Examine and measure completed and raw materials to verify conformance to specifications using devices such as measuring tapes and calipers. Conduct routine and non-routine analyses of in-process materials, raw materials, environmental samples, and finished goods. Interpret test results, compare them to established specifications and control limits, and make recommendations on the appropriateness of data for release. Maintain production records, such as quantities, dimensions, and thicknesses of materials processed.