Faizan Shaikh
Mumbai
Summary
Dynamic Retail Sales Associate with a proven track record at Powerlook Apparel, excelling in customer service and inventory management. Recognized for enhancing customer satisfaction through personalized assistance and effective problem-solving. Skilled in POS operations and visual merchandising, consistently achieving sales goals while fostering a positive shopping experience.
Overview
9
9
years of professional experience
2026
2026
years of post-secondary education
Work History
Retail Sales Associate
Powerlook apparel private limited
Mumbai
08.2016 - Current
- Assisted customers with product selection and provided personalized recommendations.
- Managed inventory levels and organized merchandise displays effectively.
- Processed sales transactions using point-of-sale systems accurately.
- Monitored sales floor for inventory replenishment needs throughout shifts.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Assisted customers with finding the right product for their needs.
- Helped customers by answering questions and locating merchandise.
- Greeted customers upon entering the store and provided assistance.
- Handled customer complaints in a professional manner.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Education
AL-ITTEHAD URDU HIGH SCHOOL
Mumbai Skills
- Customer service
- Inventory management
- Visual merchandising
- Sales transactions
- Product knowledge
- Retail operations
- Sales goal achievement
- POS system operation
- Positive and professional
- Store opening and closing
- Fashion sense
- Customer assistance
- Loyalty promotion
- POS system operations
- Cash drawer balancing
Languages
Hindi
First Language
Hindi
Beginner (A1)
A1
Timeline
Retail Sales Associate
Powerlook apparel private limited
08.2016 - Current
AL-ITTEHAD URDU HIGH SCHOOL