I have experience working as an IT Administrator. My background includes managing IT hardware, performing system maintenance, troubleshooting, and network support. I’m familiar with handling user access control, maintaining IT inventory, managing vendor coordination, and ensuring compliance with security and safety protocols.
Oversee day-to-day administrative tasks, including office management and documentation.
Maintain and update records, files, and databases.
Handle procurement of office supplies, stationery, and facility maintenance services inculding RMA Process.
Coordinate with vendors, service providers, and internal teams for smooth operations.
Manage attendance records, leave tracking, and basic HR support functions.
Assist in scheduling meetings, maintaining calendars, and preparing reports.
Support logistics, courier dispatch, and mail handling activities.
Ensure compliance with company policies related to admin and facility operations.
Monitor housekeeping, pantry management, and office cleanliness.
Manage petty cash expenses, and submit related reports to the accounts team.
Performed routine maintenance and troubleshooting on servers, network equipment, and power systems.
Monitored Server room infrastructure, ensuring optimal temperature, humidity, and cleanliness standards.
Installed and decommissioned servers, racks, and networking hardware as per standard operating procedures (SOPs).
Managed cable installations, labelling, and patching for efficient network connectivity.
Coordinated with IT and networking teams for system upgrades and repairs.
Conducted regular health checks on UPS, CRAC units, and fire suppression systems.
Ensured compliance with server room security protocols, access control, and safety standards.
Maintained accurate inventory records of equipment and spare parts.
Responded to service tickets and resolved issues within defined SLAs (Service Level Agreements).
RMA Process Handling
CCNA Certified ( ID N0- CSCO14092694 )
CCNA Certified ( ID N0- CSCO14092694 )