Faizul Wadwan
Aurangabad
Summary
Customer focused and results-driven Supply Chain and Procurement professional with 10+ years of experience. Expertise in SCM, S&OP management, Procurement, orders management and cross-functional team leadership. Skilled in data-driven decision-making and cost-effective solutions.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Lead CRM Buyer (Indirect Purchase)
Caterpillar India Pvt. Ltd
Aurangabad
09.2023 - Current
- Handling the Indirect Procurement operations for Caterpillar Perkins Aurangabad Facility managing a spend of 15 million dollars
- Lead and manage the activities of procurement team to ensure continuity of service and achievement of SLAs and KPIs
- CRM- Solving complex customer inquiries promptly and accurately
- SRM- Policy buyer for all indirect suppliers
- Integral part of global procurement category team
- Major skills employed: Strategic sourcing, Negotiation, interpersonal relationship, Contracts management and administration, and effective communication
Senior Demand & Orders Analyst-Supply Chain
Caterpillar India Pvt. Ltd
SATARA & GOA
06.2016 - 09.2023
- Leading and Managing Caterpillar’s contract manufacturing Suppliers and CAT authorized Dealers
- Managing Order and Supply chain strategy for CAT gensets by closely working with the sales teams within India as well as with rest of the world coordinating with Sales teams, Accounts managers, demands managers and other global teams related with sales and marketing
- Stakeholder Management: Working closely with Account managers, Account executives, Sales managers and with Demand & Orders management teams
- S&OP Management and Execution
- Customer Focus: Create and ensures a customer-focused culture is in place to support a global customer base; working with customers/ dealers directly to resolve escalated queries
- Demand Planning: Facilitate S&OP meetings to drive decision-making on forecast consumption, including increase/ Decrease and customer order prioritization along with management of demand control analytics
- Develop monthly, Quarterly and Annual revenue plans
- Handling Invoice to payment cycle and monitoring ageing report
- Keeping track of safety stocks at Dealer end
- Monitoring and improving supplier performance on quality, cost & delivery
- Inventory and logistics management
- Working alongside Engineering to Support NPI (New Product Implementation) Programs for FG Wilson Products
Customer Development Manager
Teach Force India Pvt. Ltd. XSEED Education
10.2015 - 06.2016
- To Generate Leads and close deals independently in the allotted territory
- Mapping the allotted territory thoroughly and making a comprehensive database
- Making cold calls, sales presentations to key decision makers and following up with them for product and commercial buy-in
- Adhering to sales targets
- Arranging workshops for School owners, principals, and Parents to educate them about the product
- Generating and maintaining reports and dashboards
Customer Account Manager - Supply chain
Fleetguard Filters Pvt. Ltd.
04.2013 - 10.2015
- CAM (Customer Accounts Manager) looking after company customers namely Ashok Leyland, Volvo, Eicher, Tata Motors, Kamaz Vectra, Bharat Benz, Caterpillar to name a few
- Primary point of contact for all customers assigned to me for all customer related queries like material availability, stock status, quality issues, warranty claim status, NPI etc
- Production Planning and scheduling according to customer’s SRM Portals and ensuring material delivery at right time, quality and quantity for their (Monthly/Weekly/Daily) production plan
- Consolidating Customer requirement and releasing daily production schedule to plant
- Cross Functional Team communication: Daily Co-ordination with purchase, operations, logistics and quality to ensure daily production plan is met
- Owner and accountable for Inventory Management at Company warehouses, Customer warehouses and Third-party warehouses
- Buffer management as per TOC norms for made to stock parts
- Responsible for attending and settling customer warranty claims
- Recycle bin management
- Ensuring 100% quality of products effecting in zero PPM
- Tracking for receivables, ensuring no overdue
- Taking care of legal compliances like C-Forms, Permits, etc
- Generating sales for Company by keeping a close watch on new model developments at client end
- Create and submit timely, meaningful reports regarding upcoming models, quality concerns, and competitor analysis to help management in crucial decision making
- Assisting in the process of new product development (NPD) in association with Technical Marketing
- Maintaining optimized Inventory levels through TOC approach
- Packaging, lot sizing and Logistics management
Team Lead (Content Writer)
IBN Research Pvt. Ltd.
01.2013 - 03.2013
Assistant Professor
ASM Institute of Professional Studies
Pune
12.2011 - 04.2012
Education
M.B.A - Marketing & IT
Sholapur University
Sholapur05.2011
B.E - Elec. And Telecom
Shivaji University
Kolhapur07.2006
Skills
- End to End Supply Chain Management
- Demand & Orders Management
- Procurement
- Strategic Sourcing
- Negotiation
- Sales and Operations Planning (S&OP)
- Production Planning & Scheduling
- Inventory & Warehouse Management
- Data Analytics & Visualization
- Customer Relationship Management
- Logistics and Transportation Management
- Contracts Management
- MS Office and Power BI
- Procurement software
Accomplishments
- Salvaged non-moving inventory from Fleetguard Filters plant warehouse and Customer-Ashok Leyland (Hosur) warehouse. Converted non-moving inventory into usage parts and freed up warehouse space. Realized profit around 25 lacs.
- Part of project Leher – onboarding a new contract supplier.
- Headed and executed Ashok Leyland Pre-buy engine project for Caterpillar, where Engines for the next 8 months production were pre bought for contract manufacturer due to CPCB-4 norms coming into effect.
Additional Information
Matchless power of persuasion, Interested in learning new technologies and processes., Analytical thinking and decision-making power, Aptitude and etiquette regarding public relations, Honesty and integrity in dealings.
Languages
- English (Fluent)
- Hindi (Fluent)
- Marathi (Native)
Certification
· TOC (Theory of Constraints) fundamentals certified.
· TOC (Theory of Constraints) applications in supply chain certified.
Timeline
Lead CRM Buyer (Indirect Purchase)
Caterpillar India Pvt. Ltd
09.2023 - Current
Senior Demand & Orders Analyst-Supply Chain
Caterpillar India Pvt. Ltd
06.2016 - 09.2023
Customer Development Manager
Teach Force India Pvt. Ltd. XSEED Education
10.2015 - 06.2016
Customer Account Manager - Supply chain
Fleetguard Filters Pvt. Ltd.
04.2013 - 10.2015
Team Lead (Content Writer)
IBN Research Pvt. Ltd.
01.2013 - 03.2013
Assistant Professor
ASM Institute of Professional Studies
12.2011 - 04.2012
M.B.A - Marketing & IT
Sholapur University
B.E - Elec. And Telecom
Shivaji University