Dedicated customer service professional with proven skills in resolving complaints and enhancing client relationships. Committed to delivering timely solutions and exceptional support.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Zepto Private Limited
Powai
06.2025 - 01.2026
Resolved customer complaints using effective communication strategies, enhancing customer satisfaction.
Delivered timely resolutions to customer complaints, ensuring positive customer experiences.
Cultivated strong customer relationships through personalized assistance and support, fostering loyalty.
Teacher Coordinator
Ubadah Star Preschool
Nerul
01.2025 - 05.2025
Organized classroom activities that increased student engagement and fostered deeper learning.
Facilitated staff meetings to exchange best practices, improving collaboration and resource utilization.
Conducted data analysis on performance scores to inform development of targeted school improvement plan.
Counseling Assistant
Gudnet Computers Private Limited
Nerul
06.2024 - 01.2025
Collaborated with team members to improve counseling services and provide comprehensive client support.
Documented client interactions and maintained accurate records to support effective case management.
Compiled reports and documentation containing sensitive data to ensure compliance and support informed decision-making.