Falguni Garg
Senior Executive
Mumbai
Summary
Skilled Executive with 10 years of business development and strategic planning expertise. Adept at implementing improvements to optimize efficiency in business operations.
Overview
11
11
years of professional experience
Work History
Senior Executive
Alliance Insurance Brokers Private Limited
07.2023 - Current
- Initiated and led the implementation of a SalesForce project aimed at facilitating booking processes across multiple insurance lines of businesses.
- Automated the generation of Request for Quotations (RFQs) within the SalesForce platform to enhance efficiency and accuracy.
- Collaborated with cross-functional teams and verticals to streamline the RFQ process, ensuring smooth coordination and communication.
- Assumed responsibility for managing the invoicing and payment process for all vendors involved, demonstrating strong organizational and financial acumen.
- Spearheaded efforts to optimize workflows and enhance operational effectiveness within the SalesForce project, contributing to overall business success.
Senior Associate
Tech Mahindra
07.2022 - 07.2023
- International Inbound Support Centre Agent - can efficiently process a large volume of calls in a day
- Handling and resolving queries/complaints of clients
- Maintaining a low TAT.
Inside Sales Specialist
AMPA Orthodontics
11.2021 - 06.2022
- Conducted business development to generate new leads and increase revenue
- Provided after-sales customer support and service
Analyst
Willis Towers Watson
05.2016 - 07.2021
- Processed claims using Eclipse system
- Familiarity with SalesForce platform for Lawyer-Guard product
- Developed "Risk Assessment Tool - RAT" for determining risk exposure across various lines of business
Senior Process Associate
Tata Consultancy Services
09.2013 - 07.2015
- Manage US payroll, including preparation of statements and reports using Excel and PeopleSoft
- Provide training and support to new team members
Education
Bachelor's in commerce -
SNDT Mumbai University
MumbaiHSC - undefined
South Gujarat University
SSC - undefined
South Gujarat University
Skills
Kronos System
undefinedPersonal Information
- Date of Birth: 07/08/90
- Gender: Female
- Nationality: Indian
- Marital Status: Married
Languages
English
Hindi
Gujarati
Marathi
Timeline
Senior Executive
Alliance Insurance Brokers Private Limited
07.2023 - Current
Senior Associate
Tech Mahindra
07.2022 - 07.2023
Inside Sales Specialist
AMPA Orthodontics
11.2021 - 06.2022
Analyst
Willis Towers Watson
05.2016 - 07.2021
Senior Process Associate
Tata Consultancy Services
09.2013 - 07.2015
Bachelor's in commerce -
SNDT Mumbai University
HSC - undefined
South Gujarat University
SSC - undefined
South Gujarat University
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