I would like to secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Qualified Medication Aide
American Seniors Communities
04.2022 - Current
Administered prescribed medications to patients, ensuring adherence to safety and regulatory standards.
Monitored patient responses to medication, documenting changes and reporting concerns to healthcare professionals.
Assisted in training new staff on medication administration protocols and best practices for patient care.
Collaborated with nursing staff to develop individualized medication plans based on patient needs and conditions.
Scheduler
Ascension R1
08.2019 - 12.2020
Scheduling out patient procedure
Answering inbound calls
Making outbound calls
Communicating with physicians offices
Filing documents / faxing documents
Provide assistance with programs/software for Physicians/Clinicians staff
Two class system utilization to assist customers
Patient Care Technician
St. Vincent Hospital
10.2018 - 08.2019
Greet patients and visitors, answers/screens/routes telephone calls, files, distributes mail, and performs other general clerical duties.
Provide assistance with programs/software for Physicians/Clinicians through the order entry processes, transfers and discharges.
Assemble and maintain patient charts.
Coordinate meetings/schedule meetings/rooms with the appropriate person, sends notices as requested.
Maintain meeting minutes, enter and maintain timekeeping changes and staff schedules in computer systems.
Customer service/collections
OneMain Financial
10.2015 - 02.2018
Collections assistant (personal and auto loans)
Collect on accounts at 160 days past due
Received/assisted customers with inbound calls on auto dialer system
Place outbound calls for account follow ups
Two class system utilization to assist customers
Certified nursing assistant
Good Samaritan Home
01.2007 - 08.2014
Provide assistance with cleaning, changing, and feeding in house patients.
Education
GED - undefined
06.2010
High School - undefined
Benjamin Bosse High School
05.2000
Skills
Exceptional utilization on Microsoft word and excel
Assist customers and clients by phone to find financial agreements/ solutions
Certified Nursing Assistant
-assist patients with daily living activities/ mobility
-assist with feeding, bathing, and dressing patients
-assisting and taking of vital signs
-observe and document/ report change in patients behavior
Certification
Qualified medication aide since January 2023 and Certified nursing assistant since May of 2005
Residential Care Officer at Dept of Communities, Disability Services & SeniorsResidential Care Officer at Dept of Communities, Disability Services & Seniors