Famid Unnisa
Kolar
Summary
Seeking Middle Level assignments in Business Development, Sales & Marketing and Customer Relationship Management with an Organization of repute. I would like to work in a challenging environment which enables me to cope with emerging trends to widen the spectrum of my knowledge, to deliver the best with mutual benefits along with Organization. Over 7 years of experience in Sales and Marketing at Education Industry, over three years of experience in HR & Administration field, with expertise in recruiting and hiring practices, personnel development, retention approaches etc. and Over Four years of experience in Sales & Marketing in Educational sectors as a Senior Counselor.
Overview
9
9
years of professional experience
Work History
Senior Manager
Fliplearn Education Pvt. Ltd
- 05.2022
- Approaching Schools and Scheduling the Demo
- Making the proposition to the Management / Concerned Department
- Handling all the documentation work until completion (signing up the contracts)
- Maintaining and reporting the School’s status on daily basis
- Pre and Post visit reporting to the lined manager
- Assigned School’s data collation and Updating visits on Salesforce.
Educational Counselor
ACE Creative Learning Pvt Ltd,(Deeksha Network)
Bangalore
09.2012 - 12.2016
- Hand Holding & Counseling students & helping them through Deeksha Parent System
- Interacting with direct inquiries, following up with the same for closure after conducting an Entrance Tests
- Maintaining adequate records to substantiate 40% to 50% call to closure ratio
- Conduct Sales / Marketing activities at schools & Colleges
- Conduct timely meeting with parents and teachers
- Prompt all the stake holders about status & progress correspondingly as & when required
- Prepare and submit timely and accurate reports to Higher Management on daily basis
- Grievance handling & Effective Maintenance of all activities at Campus Level.
Associate – Sales
Pearson Education Services Pvt Ltd
Bangalore
05.2010 - 08.2012
- Prepare and submit academic reports on daily basis after co-ordination with students and teachers
- Support operations team by providing timely reports
- Grievance handling & Effective Maintenance of every activity at Centre Level
- Interacting with direct inquiries, following up the same for closure
- Also, were responsible for finance management limiting to center’s province.
HR & Admin
Gingersoft Media Pvt. Ltd
Bangalore
10.2007 - 12.2008
- Handling Recruitment & Selection Process
- Handling monthly accounts & salary settlements
- Handling day to day Cash & Cheque transactions, raising invoices etc
- Interacting with all the employees & visitors of the company
- Taking care of Technical support for users of the Company
- Facility Management and Vendor Management.
Cluster Head
FortunaPIX Pvt. Ltd.
- Oversight of Sales Strategy for cluster and delivery of sales against agreed targets
- Account development planning of cluster to drive long term growth
- Accountability of Profit and Loss for cluster
- Driving strategic and operational excellence across different channels and in collaboration with other internal teams in cluster
- Recruit and develop team members as appropriate, setting clear and measurable objectives and having performance conversations as required
- Driving change and growth with the right balance of entrepreneurial decision making and good corporate citizenship; ensuring decisions are made for one at all times
- Direct customer ownership and sales activity; supporting, managing, and mentoring sales teams to drive
- Feed business intelligence into Commercial function, working with internal teams to build product roadmap and new product delivery contributing to price planning as appropriate
- Ensure accurate and transparent sales forecasting across cluster
- Customer penetration, Customer ownership through team to drive excellent customer relationships
- Building strong relationship with the customer and other stake holders to ensure smooth transactions to the customers’ satisfaction
- End to end sales leadership across product portfolio, work effectively through a matrix structure to build growth and strong productive internal relationships that create benefit for multiple functions
- Support the Growth Acceleration Plan where appropriate
- Ensure governance and tools & processes are respected and adhered to feed business intelligence into Commercial function.
Deputy Manager – Sales
Extramarks India Pvt. Ltd
- Approaching Schools and Scheduling the Demo
- Making the proposition to the Management / Concerned Department
- Handling all the documentation work until completion (signing up the contracts)
- Gathering proper feedback for improvement areas in services, requirements, complaints etc
- Maintaining and reporting the School’s status on daily basis
- Pre and Post visit reporting to the lined manager
- Building and maintaining healthy business relations with major clientele, ensuring maximum customer satisfaction by achieving delivery & quality norm
- Conveying after sales services and building good relationship.
Area Sales Manager
Karadi Path Education Co., Pvt. Ltd.
- Approaching Schools, seeking dates for Presentation and Making the proposition to the Management / Concerned Department
- Taking School Management & Teaching Staff through Karadi Path Pedagogy & Methodology
- Initiating contact with customers for developing leads & selling products of the company
- Maintaining MIS and Ensuring that the projected business and collection targets are met
- Handling all the documentation work until completion (signing up the contracts)
- Maintaining and reporting the School’s status on daily basis
- Making sure 100% collections are done
- School’s Profiling (All pertinent information about the School).
Education
Master of Business Administration - Human Resource Management
Sikkim Manipal University
01.2013
Bachelor of Business Management -
Bangalore University
01.2005
Diploma in Computer Applications (D.C.A) -
Brilliant Computer Centre
KolarSkills
- Business Development
- Hiring practices
- Employee recruitment
- Retention approaches
- Customer Service Orientation Skills
- Administrative Skills
- Inter-personal skills
- Team working capabilities
- Team management skills
- Proactive
- Quick
- Flexible
- Transparent
- Reliable
Accomplishments
- Been a Topper of Karnataka for the Business Year 2017-18.
- Been a Topper of PAN India for the Business Year 2018-19.
Personal Information
- Date of Birth: 08/24/84
- Gender: Female
Languages
- English
- Kannada
- Hindi
- Telugu
- Tamil
- Urdu
Hobbies and Interests
Reading Business Magazines & Listening music etc…
Disclaimer
I hereby declare that all the information furnished above is true and correct to the best of my Knowledge. If given an opportunity to work under your esteemed organization, I assure you that I will do the best of my abilities.
Timeline
Educational Counselor
ACE Creative Learning Pvt Ltd,(Deeksha Network)
09.2012 - 12.2016
Associate – Sales
Pearson Education Services Pvt Ltd
05.2010 - 08.2012
HR & Admin
Gingersoft Media Pvt. Ltd
10.2007 - 12.2008
Senior Manager
Fliplearn Education Pvt. Ltd
- 05.2022
Cluster Head
FortunaPIX Pvt. Ltd.
Deputy Manager – Sales
Extramarks India Pvt. Ltd
Area Sales Manager
Karadi Path Education Co., Pvt. Ltd.
Master of Business Administration - Human Resource Management
Sikkim Manipal University
Bachelor of Business Management -
Bangalore University
Diploma in Computer Applications (D.C.A) -
Brilliant Computer Centre
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