Faraz Rafi
Assistant Manager
Hyderabad,Telangana
Summary
Inside Sales – IT Sales (Tele Sales) – Web conferencing Tools – SaaS Applications –BDM - Sales Coach – Assistant Manager – Sales Assistant. Sales/Business Development professional with 10+ years of proven multi-faceted experience in selling SaaS Platforms, Integration and Development Services, and Internet Media. I have had the pleasure of working for a wide variety of company types, from working for large organizations down to start-ups, and working with Small, Medium, and Enterprise customers - I have seen, experienced, and learned a good deal in sales knowing that I have a ton more to learn - I would always like to be in an environment t where I’m always learning. -A proven track record of negotiating, selling, and managing strategic relationships. Con listen to t record of meeting and exceeding revenue goals along with maintaining and growing client base. -An effective communicator with excellent interpersonal skills. -An Out-of-the-Box thinker with a flair for charting out strategies and contributing towards enhancing business volumes & growth while achieving increased revenue along with profitability. -Specialties: Sales and Sales Management, Business Development, SMB, and Key Account Management, Creative Selling approaches and Marketing concepts.
Overview
10
10
years of professional experience
Work History
Sales Assistant
Bemkek Technologies
Hyderabad, Telangana
08.2020
- Developed sales strategy to increase customer satisfaction and increased sales by 25%
- Contacting potential clients to establish rapport and arrange meetings
- Researching organizations and individuals to find new opportunities
- Managed a team of 12 inside sales representatives, including scheduling their time and matrix
- Conducted training for all new hires on company products and services, increasing product knowledge by 20%
- Improved overall productivity by implementing an incentive program that rewarded top performers with cash bonuses
Sales Manager
Xtivia Technologies
Hyderabad, Telangana
11.2018 - 03.2020
- Responsible for acquiring new customers and retaining/servicing the existing accounts for North America and handling the complete sales cycle
- Taking care of the training needs of the new hires and acquainting ting them with CRM and Open LMS
- Working with management to set expectations and forecast the business for quarter and month
- Working with the front-line team to assess the pipeline, and revenue projection and help them overcome cultural and language barriers
- Supporting the sales team during the sales cycle – qualification, need assessment, product customization, negotiation, and closure
- Collaborating with cross-functional teams to develop strategies for optimization of the resources Assigning territories to specific reps based on product standing in different geographical markets.
Business Analyst
Synup Inc
Bengaluru, KA
02.2016 - 10.2018
- Helping create 20+ SEO campaigns for websites with complex media and big structures
- Held 3–6 discovery meetings daily for sales representatives and prospects
- Maintained lasting customer relationships that resulted in 1 out of 3 customers returning
- Stayed up-to-date with the newest SEO guidelines and trends
- Sales – B2C and B2B, scope ranging from Individuals to SME and Enterprise Sales.
Assistant Manager
WizIQ
Hyderabad, Telangana
05.2011 - 01.2016
- Trained new associates in successful sales and performance strategies.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Demonstrated exemplary customer service by engaging clients on sales floor.
- Assisted sales team with completing customer transactions and managing issues.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Business Development Executive
Dim Dim
Hyderabad, Telangana
01.2010 - 05.2011
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Created and executed outbound demand generation campaigns, calls and emails to deliver qualified leads for sales team.
- Built relationships with customers and community to establish long-term business growth.
- Created customer loyalty programs to increase repeat business.
Education
BCA - undefined
Osmania University
04.2005
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Avanthi Junior College
03.2002
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International School, C.B.S.E (Central Board of Secondary Education
04.1999
Skills
- Product and Service Sales
- Providing Feedback
- Employee Motivation
- Team Management
- Sales Team Supervision
- Client Needs Assessment
- Sales Coaching
Timeline
Sales Assistant
Bemkek Technologies
08.2020
Sales Manager
Xtivia Technologies
11.2018 - 03.2020
Business Analyst
Synup Inc
02.2016 - 10.2018
Assistant Manager
WizIQ
05.2011 - 01.2016
Business Development Executive
Dim Dim
01.2010 - 05.2011
BCA - undefined
Osmania University
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Avanthi Junior College
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International School, C.B.S.E (Central Board of Secondary Education