Personal Development
Hi, I’m
Faraz Shaikh
Operations Assistant Manager
Lal Ganj
Summary
Dynamic business owner with a proven track record at Just About Food, excelling in operations management and customer relations. Successfully negotiated supplier contracts, reducing costs while fostering strong client relationships that drove repeat business. Adept at strategic planning and staff management, creating a motivated team that consistently achieved high service standards.
Overview
4
years of professional experience
1
Certification
3
Languages
Work History
Just About Food
Owner
06.2025 - 09.2025
Job overview
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
- Fostered a positive work environment that motivated employees towards achieving their potential while contributing significantly towards overall company success.
- Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
Kao Hospitality & Allied Services Pvt.Ltd
Assistant Manager
07.2024 - 04.2025
Job overview
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
- Developed and implemented policies and procedures to improve customer service and satisfaction.
- Implemented staff training programs that improved service quality and increased customer loyalty.
- Monitored facility maintenance needs, coordinating repairs and upgrades as necessary to keep operations running smoothly.
Isthara
Cashier
11.2023 - 06.2024
Job overview
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Verified accuracy of daily cashier batches by checking receipts, checks, and cash.
- Maintained a safe working environment, ensuring that all employees adhered to company policies and regulations at all times.
Kao Hospitality & Service Pvt.Ltd
Food Service Supervisor
08.2021 - 09.2023
Job overview
- Coordinated schedules of multiple shifts to maximize coverage while minimizing labor costs during slow periods or seasonal fluctuations in business volume.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
Education
Jamia Faiz E AamUttar Pradesh
High School Diploma
04.2001
Skills
Business management
Certification
Certified [Job Title], [Company Name] - [Timeframe]
Interests
Timeline
Owner
Just About Food
06.2025 - 09.2025
Assistant Manager
Kao Hospitality & Allied Services Pvt.Ltd
07.2024 - 04.2025
Cashier
Isthara
11.2023 - 06.2024
Food Service Supervisor
Kao Hospitality & Service Pvt.Ltd
08.2021 - 09.2023
Jamia Faiz E Aam
High School Diploma
04.2001
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