Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic
Fardeen Shahma

Fardeen Shahma

Summary

Strategic leader used to working in a versatile manner, holding an experience of 8 years working with the C level executives. Skilled in CRM, Management, Marketing, Project management, Event planing and channel partnerships.

Overview

8
8
years of professional experience

Work History

Executive Assistant

Rackspace Technology
London
07.2022 - Current
  • Calendar and Schedule Management:
    Managed multiple calendars for C level executives, ensuring efficient use of time and prioritization of appointments and meetings.
    Coordinate complex travel arrangements, including Visa, flights, accommodations, and ground transportation.
  • Communication and Correspondence:
    Draft, edit, and proofread emails, memos, reports, and other documents on behalf of the executives.
    Screen and prioritize incoming correspondence, calls, and emails, directing them to the appropriate parties for action.
  • Meeting and Event Coordination:
    Arrange and coordinate internal and external meetings, conferences, and events, including logistics, agenda preparation, and follow-up actions.
    Prepare meeting materials, including presentations, reports, and agendas.
  • Information Management:
    Organize and maintain confidential files, records, and documents, ensuring easy accessibility for the executives.
    Conduct research and compile information as needed for executive decision-making and strategic planning.
  • Relationship Management:
    Build and maintain strong relationships with internal and external stakeholders, including board members, executives, clients, and partners.
    Act as a liaison between the manager and various stakeholders, ensuring effective communication and collaboration.
  • Project Support:
    Assist the executive in managing and executing strategic projects, tracking progress, and ensuring timely completion.
    Collaborate with other team members to facilitate cross-functional initiatives and ensure alignment with the executive's goals.
  • Confidentiality and Professionalism:
    Handle highly confidential and sensitive information with utmost discretion and professionalism.
    Maintain a high level of integrity, ethics, and confidentiality in all interactions and communications.
  • Logistics: All types of onsite and offsite events including venue, catering, accommodation, other activities, marketing tools etc.
    Travel management: Coordinate complex travel arrangements, including Visa, flights, accommodations, and ground transportation.
  • Expense Management: Reviewing, confirming, approving all the expenses for the team members on behalf of the leaders, also making sure to submit the leader's expenses on time.

Executive Assistant

OurBus Private Limited
New York
09.2021 - 07.2022
  • Inbox Management: Demonstrated expertise in efficiently managing and organizing electronic communication to ensure timely responses and prioritize tasks. Proficient in handling high volumes of emails, filtering spam, and categorizing messages to maintain an organized inbox. Utilized automated responses and filters to streamline communication processes and enhance productivity.
  • Travel Arrangement: Proven track record of skillfully planning and coordinating travel logistics for individuals and groups. Successfully booked flights, accommodations, and transportation while optimizing budgets and ensuring a seamless travel experience. Developed strong relationships with travel vendors and effectively handled visa requirements, travel insurance, and any other travel-related documentation.
  • Diary Management: Adept at scheduling and managing appointments, meetings, and commitments to maximize efficiency and minimize conflicts. Utilized digital calendars and planners to create well-organized daily schedules. Implemented effective reminder systems and adapted schedules to accommodate changing priorities and urgent tasks.
  • MOM (Minutes of Meeting): Experienced in capturing accurate and comprehensive meeting notes, minutes, and action items. Actively listened during meetings to ensure all critical discussion points, decisions, and follow-up actions were recorded accurately. Skillfully compiled and distributed MOM to relevant stakeholders in a timely manner.
  • Event Planning: Proven ability to plan and execute successful events of varying scales. Demonstrated expertise in coordinating event logistics, such as venue selection, catering, audio-visual setup, and guest management. Skillfully managed event budgets, timelines, and vendor relationships to deliver memorable and seamless events.
  • Project Management: Track record of effectively leading and coordinating projects from initiation to completion. Proficient in defining project scopes, objectives, and deliverables, and creating detailed project plans. Utilized project management tools to monitor progress, identify risks, and implement mitigation strategies to ensure successful project outcomes.
  • Strategic Planning: Adept at formulating long-term organizational strategies to achieve business objectives. Skilled in analyzing market trends, competition, and internal capabilities to identify growth opportunities. Successfully developed and executed strategic plans, ensuring alignment with the company's vision and mission.
  • Market Research: Extensive experience conducting in-depth market research to gather valuable insights and data. Proficient in using various research methodologies, tools, and surveys to analyze market trends, customer preferences, and competitive landscapes. Skillfully interpreted research findings to inform marketing strategies and product development decisions.
  • Townhalls Planning: Proven ability to plan and organize townhall meetings or large-scale internal events. Skillfully managed all aspects of townhall planning, including venue selection, agenda creation, communication with stakeholders, and AV arrangements. Ensured townhall events fostered engagement, transparency, and effective communication within the organization.

Executive Assistant to the Chief Executive Officer

BuildMyInfra
Gurgaon
09.2020 - 08.2021
  • Act as the point of contact among executives, employees, clients and other external partners
  • Assisting the CEO for corporate meeting, with daily administrative duties, Calendar management, planning the schedule.
  • Planning monthly and weekly reviews for the company department wise, maintaining MOMs and follow ups for the incomplete tasks.
  • Dept. wise monitoring and co-ordination.
  • Attending calls on behalf of CEO as and when required.
  • Tracking target achievement of the sales team, managing and guidance on behalf of the CEO
  • Track daily expenses and prepare weekly, monthly or quarterly reports
  • Planning important events of the company.
  • Format information for internal and external communication – memos, emails, presentations.
  • Developing channel partnership for Business development.

Executive Assistant

Master Floors Private Limited
Gurgaon
07.2015 - 08.2020
  • Assisting the MD for corporate meeting, with daily administrative duties, Calendar management, planning the schedule, travel arrangements etc.
  • Co-ordination with the backend team, making MOM, and follow up for work
  • Booking tickets, making travel arrangements for MD -Attending meeting with MD and taking notes
  • Making phone calls, attending meetings on behalf of MD -Maintaining sales data, doing conference call and zoom meeting for work review with MD or on behalf of MD
  • Arranging meeting of the director with various construction company, architects and architectural firms, for business development.
  • Addressing to site problems, material dispatch, decision making when Director is not available
  • Maintaining the Daily, Weekly and Monthly report.
  • Maintaining office decorum, management and coordination between different department

Education

PG Diploma in Strategic Leadership And Management - Strategic Intelligence

Swiss School of Business Management
Geneva, Switzerland
02.2024

PG Diploma in Business Analysis - Business Analysis

Purdue University
United States
10.2023

Lean Six Sigma Foundations -

PMI
India
03.2023

Bachelor of Arts - English Honours

Delhi University
South Campus
06.2021

Certification - Digital Content Writing

Henry Harwin
Noida
04.2019

Skills

    SOFT SKILLS

  • Project Management
  • Strategic leadership and Planning
  • Inbox Management
  • Administrative Support
  • Diary Management
  • Travel Administration
  • Report Analysis
  • Business Administration
  • Presentation Development
  • Expense Reporting
  • Information Confidentiality
  • Meeting Planning
  • Executive Support

    • TECHNICAL SKILLS

  • Google suite
  • MS Suite
  • Hubspot

Languages

English, Hindi, Urdu
First Language

Accomplishments

  • Supported my leaders in changing times to make sure work is being done.
  • Single handedly took care of the entire business unit while the manager was on sabbatical

Timeline

Executive Assistant

Rackspace Technology
07.2022 - Current

Executive Assistant

OurBus Private Limited
09.2021 - 07.2022

Executive Assistant to the Chief Executive Officer

BuildMyInfra
09.2020 - 08.2021

Executive Assistant

Master Floors Private Limited
07.2015 - 08.2020

PG Diploma in Strategic Leadership And Management - Strategic Intelligence

Swiss School of Business Management

PG Diploma in Business Analysis - Business Analysis

Purdue University

Lean Six Sigma Foundations -

PMI

Bachelor of Arts - English Honours

Delhi University

Certification - Digital Content Writing

Henry Harwin

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Fardeen Shahma