FARHAN Ahmed
Summary
Desktop Support Engineer
Overview
10
10
years of professional experience
Work History
Network Engineer
S2 Info-tech International LTD
07.2017 - 01.2024
- Using Desktop Central Deploy Image
- Installing operating System using ghost, power osi image
- Maintain computer systems and act as support if any system goes down
- Installing Printers, Scanner’s Servers and related equipment (monitor, keyboard, mouse, hard drive, etc)
- Maintain user PCs, including upgrades and configuration as needed
- Assist with on boarding of new users
- Keep inventory of all equipment, software, and license users
- Install, configure, and upgrade PC software
- Hardware Networking and CCNA (Cisco certified network associate)
- Configured Routing Protocol EIGRP, OSPF, RIP
- Configured Access List, NAT, VLAN
- Configured Cisco Router, L3 Switches, Access Point
- Configured CPE ONT Fiber Modem Installed, Configured and Troubleshooting of MS Outlook, Outlook express
- Troubleshooting Printers, Desktops, Etc
- Installing the Desktop, and laptop
- Installation LAN, WAN, Telnet access Installing and Switch and configure the VLAN
- Creating Access List on router manageable switches installing and configuring new hardware and software Network control and monitoring
- Remote assistance
- Troubleshooting day-to-day problems related to user’s applications
- Troubleshooting and maintenance of Computers, Peripherals
- Installed, configured of network printers
- Defining, executing and delivering the analytical solution to business problems, by implementing.
Network Support Engineer
Star Technologies
06.2014 - 12.2016
- Monitor network communication of PC's
- Manages the day-to-day operations of the PCC host computers by monitoring system performance, configuration, maintenance and repair
- Monitor system performance
- Verify that peripherals are working properly
- Verify that peripherals are working properly
- Quickly arrange repair for hardware in occasion of hardware failure
- Update system as soon as new version of OS and application software comes out
- Trouble shooting Network problems, computers, laptops, printers, Scanners
- Installing, configuring & maintaining Operating Systems, Application Software, and antivirus
- Procuring IT related items like PC’s and other hardware items.
Education
M.sc computer science -
Maulana Azad college
01.2016
B.sc computer science - undefined
Maulana Azad College
01.2012
Higher secondary education - undefined
Vasantro College
01.2008
10th SSC - undefined
Foster English School
01.2006
Skills
- CCNA(Cisco certified network associate)
- Configured Routing Protocol EIGRP, OSPF, RIP
- Configured Access List, NAT, VLAN
- Configured Cisco Router, L3 Switches, Access Point
- Configured CPE ONT Fiber Modem
- POS Installation and Supporting
- Troubleshooting Printers, Scanners, Desktops, Etc
- Installing and Switch and configure the VLAN
- Installation and configuration of Access Point
- Installation, Configuration and Troubleshooting of MS Outlook, Outlook Express & Antivirus, installation of vbnet, IIS Troubleshooting day-to-day Problems related to user’s applications Troubleshooting and maintenance of peripheral
Languages
English, Hindi and Urdu
Previous Experience
Star Technologies, Network Support Engineer, 1 June 2014 to 31 Dec 2016, Monitor network communication of PC's., Manages the day-to-day operations of the PCC host computers by monitoring system performance, configuration, maintenance and repair., Monitor system performance., Verify that peripherals are working properly., Verify that peripherals are working properly, Quickly arrange repair for hardware in occasion of hardware failure., Update system as soon as new version of OS and application software comes out, Trouble shooting Network problems, computers, laptops, printers, Scanners, Installing, configuring & maintaining Operating Systems, Application Software, and antivirus, Procuring IT related items like PC’s and other hardware items.
Systemadministration
- User Management
- Patch Management
- Backup and restoration of files and file system
- Job scheduling and script automation
- Performance monitoring of servers
- Configuration of services like, DHCP, DNS, Mail.
- Operating Systems
- Windows XP, 7,windows 8, 10
- Windows server 2000
- Windows 2003, 2008, 2008 R2
- Networking
- Configuring Network devices
- Crimping and punching of patch cables
- Network administration TCP/IP
- Configuring Routers, Access Points, Switches
- Installing & Troubleshooting Monitoring tools
- Use of what’s up gold and telnet
- File systems backup and restore.
- Implementation and troubleshooting of network services like FTP
- TFTP, telnet service, remote access server
- Configuring IP camera and SLP devices
Coursescertification
1st Feb 2024 to 31st July 2024, Aws Devops training and certification, Logiclabs Technologies
Personal Information
- Father's Name: Mohammed Mohiuddin
- Date of Birth: 01/06/1991
- Nationality: India
- Marital Status: Married
Timeline
Network Engineer
S2 Info-tech International LTD
07.2017 - 01.2024
Network Support Engineer
Star Technologies
06.2014 - 12.2016
M.sc computer science -
Maulana Azad college
B.sc computer science - undefined
Maulana Azad College
Higher secondary education - undefined
Vasantro College
10th SSC - undefined
Foster English School
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