Business analysis
FARHAN KHAN
Business Analyst
Bengaluru
Summary
Business Analyst with 1 year of total experience in Banking with hands on experience working for Technology and Digitization transformation projects. I bring in knowledge of Business Analysis, Project Management & Business transformation activities. I have worked with Citi Group and Reserve Bank of India.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
3
3
Certifications
Work History
Project Management Trainee
Photon Interactive
Bengaluru
06.2022 - Current
- Leading Digital Product Development, Product Management for Total Contract Value of $3.5M Product. Coordinating cross-functional teams.
- Working with multiple stakeholders such as Product Marketing, Business Strategy, Customer Care teams to come up with Product Strategy and Roadmap.
- Formulating Product Roadmap, Strategy Implementation for digitalizing the customer journey and life cycle management in Agile Product Management.
- Sprint and Agile product delivery working with UI/UX, Engineering teams. Working on Business Analysis and Requirements for new product launch.
- Customizing tools to be used in Mutual Fund products as per customer requirements and advising the same to customer for a better product reach
- Managed key account matters including solving issues, updating on project milestones, attending meetings and managing other communications.
Summer Intern
Reserve Bank of India
Chennai
05.2021 - 08.2021
- Worked on the project titled “Grievance Redressal Mechanisms and issues with regard to customer
protection/conduct-nature, quantum and redressal of customer complaints”. - Created and optimized management strategies to coordinate and protect consumer rights.
- Did a detailed survey of Indian customer base to know the issues being faced by the customers.
- Worked on developing robust strategies to better align the Grievance Redressal Mechanisms with customer needs.
- Worked on developing strategies to bring tools like AI into Grievance Redressal Mechanisms with customer needs.
Business Analyst Intern
KRG Strategy Consultants Private Limited
Mumbai
06.2021 - 07.2021
- Worked on the project titled “Fintech landscape in India and its role in the future of Financial Services Sector”.
- Used both qualitative and quantitative analysis techniques frequently to analyze balance sheets of various companies .
- Analyzed market, technology and industry to keep current on trends.
Education
MBA - Marketing & Finance
National Institute of Technology
Tiruchirapalli 08.2020 - 05.2022
B Tech - Civil Engineering
SRM Institute of Science And Technology
Chennai 08.2014 - 05.2018
Skills
Project Management - Jira, Confluence, SharePoint
Business Process Modeller - MS Visio
Microsoft Office Suite - Word, Powerpoint, Excel, Visio
Power BI, Tableau
Certification
Excel skills for business: Essentials- Coursera
Interests
Civil aviation
Management Consulting
Timeline
Project Management Trainee
Photon Interactive
06.2022 - Current
Business Analyst Intern
KRG Strategy Consultants Private Limited
06.2021 - 07.2021
Summer Intern
Reserve Bank of India
05.2021 - 08.2021
MBA - Marketing & Finance
National Institute of Technology
08.2020 - 05.2022
B Tech - Civil Engineering
SRM Institute of Science And Technology
08.2014 - 05.2018