Farhan Shaikh
Mumbai
Summary
Seasoned Debt Collector with over 13 years of comprehensive experience in various segments, consistently contributing to revenue generation and operational excellence in the organization. Proficient in debt recovery strategies and compliance, with a proven track record of surpassing targets and driving results. Eager to transition into a leadership role as a Team Executive, leveraging expertise in team dynamics and operational efficiency to lead and mentor teams towards collective success. Committed to personal and professional growth, seeking an opportunity to excel in leading and managing multiple teams while continuing to learn and develop.
Overview
1
1
year of professional experience
Work History
SME {Subject Matter Expertise}
First Source Solutions
Mumbai
08.2023 - Current
- Working as a Floor walker since 9 months, Handling multiple teams across various segments, Have played a key role in uplifting performance.
- Motivating a team of CSAs to achieve SLAs entails clear goal-setting, regular feedback, and supportive leadership. Set clear expectations, provide training, and offer constructive feedback.
- Foster a positive work environment, recognize achievements, and lead by example. Empower decision-making, provide resources, and promote work-life balance.
- Encourage continuous improvement and innovation. This comprehensive approach cultivates a motivated and high-performing team that consistently meets client targets and quality parameters.
Education
HSC - Commerce
St Peters High School
Mazgaon07-2008
Skills
- Expertise in subject matter
- Innovative thinking
- Training and mentoring
- Strong analytical skills
- Strategic Thinking
- Team Collaboration
- Time management abilities
- Adaptability and Flexibility
- Professionalism
- Multitasking
- Experience in leadership
Accomplishments
- Three time Power of Blue award from American Express.
- Seven Time Consistent Contributor Award.
Languages
Hindi
First Language
English
Upper Intermediate (B2)
B2
Timeline
SME {Subject Matter Expertise}
First Source Solutions
08.2023 - Current
HSC - Commerce
St Peters High School
Similar Profiles
MARY DAILEYMARY DAILEY
Insurance Agent at First Source SolutionsInsurance Agent at First Source Solutions
Chandu JinkaChandu Jinka
Azure Cloud Engineer at First Source SolutionsAzure Cloud Engineer at First Source Solutions
Sandeep DeshmukhSandeep Deshmukh
Assistant Manager at First Source SolutionsAssistant Manager at First Source Solutions