Farhan Shaikh
Pune
Summary
Detail-oriented and highly skilled Linux System Administration Engineer with over 4 plus years of experience in Tier 2 infrastructure support. Proficient in managing and troubleshooting complex Linux environments. Adept at maintaining and optimizing company infrastructure, with a strong focus on enhancing system reliability and performance. Experienced in collaborating with cross-functional teams to resolve critical issues and implement new monitoring solutions. Demonstrated ability to document processes, onboard new technologies, and mentor junior team members. Possesses a solid foundation in cloud technologies and hybrid environments, coupled with excellent problem-solving skills and the ability to remain calm under pressure. Committed to driving continuous improvement and ensuring seamless infrastructure operations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
IT Engineer
Netcracker Technology
Pune
02.2024 - Current
- Deployed, configured and managed OpenStack infrastructure encompassing compute, networking and storage elements while effectively resolving troubleshooting issues.
- Ensured the smooth running of CI/CD pipelines by setting up and managing them in Jenkins
- Implemented IAAC principles to effectively provision and manage infrastructure using Terraform.
- Utilized Ansible to streamline task provisioning, configuration, and deployment processes.
- Adept at executing various tasks on Linux operating systems including system administration, shell scripting, and networking.
- Established resource quotas for efficient management of resource allocation, cost control, performance optimization, security enhancement, and capacity planning.
- Designed Standard Operating Procedure (SOP) for integration of new systems and software, streamlining change management through consistent task replication.
Red Hat India Pvt. Ltd
Pune
09.2022 - 02.2024
- Delivered technical support to Enterprise customers addressing various kernel-related issues across Red Hat Enterprise Linux versions 6, 7, 8, and 9.
- Identified and resolved technical issues through problem diagnosis and troubleshooting for customers
- Contributed to Global Red Hat's Knowledge database by resolving customer issues
- Helped improve overall system performance by analyzing and resolving can't boot problems
- Achieving prompt resolutions for instances where servers fail to start up after applying patches.
- Performed analysis on vmcore files after configuring Kdump, gaining insights into the underlying problems
- Analyzed error logs to uncover the underlying causes of system reboot and hung incidents.
- Troubleshooted issues pertaining to high CPU usage and Load Average
- Addressed challenges related to high memory usage and OOM killer occurrences.
- Resolved problems related to excessive use of Swap.
Linux System Administrator
Radical Software
Pune
06.2020 - 09.2022
- Installed, configured, maintained and upgraded Linux operating systems and services.
- Reviewed error logs and collaborated with support team to troubleshoot and fix issues
- Managed network servers and implemented all pending hardware or software updates
- Proficient in handling AWS EC2 Linux instance IAM, VPC, RDS, S3 configuration and management tasks.
- Successfully handled DNS records for multiple domains using Amazon Route 53 and go-daddy panel.
- Investigated root causes behind service failures or unavailability in order to take corrective actions quickly when needed.
Education
MBA - Information Technology
Savitribai Phule Pune University (SPPU)
Pune06-2021
Skills
- Linux System Administration
- Performance monitoring and troubleshooting
- Networking
- LVM management
- Kdump configuration
- Root Cause Analysis
- Virtualization Technologies
- AWS Cloud
- OpenStack cloud
- Understanding of DevOps Culture
- Knowledge of CI/CD pipelines
- Terraform
- Ansible
- Git
- Containers
- Currently learning Openshift
Certification
Red Hat Certified System Administrator RHCSA: ID 220-187-454
Personal Information
- Date of Birth: 07/26/1998
- Gender: Male
- Nationality: Indian
Language
- English
- Hindi
- Marathi
Timeline
IT Engineer
Netcracker Technology
02.2024 - Current
Red Hat India Pvt. Ltd
09.2022 - 02.2024
Linux System Administrator
Radical Software
06.2020 - 09.2022
MBA - Information Technology
Savitribai Phule Pune University (SPPU)
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