FARHANA KAZI
Mhasla
Summary
Experienced with financial record maintenance, budgeting assistance, and account management. Utilizes analytical skills to ensure accuracy and compliance in all financial tasks. Knowledge of accounting software and financial data analysis enhances overall team performance.
Professional telecommunication specialist with proven track record in customer outreach and relationship management. Strong focus on team collaboration and achieving results, consistently adaptable to evolving requirements. Skilled in effective communication, problem-solving, and maintaining high standards of service quality. Recognized for reliability and ability to drive impactful results.
Overview
11
11
years of professional experience
Work History
Accountant and Supervisor
Kokan Beverages and Food Industry
02.2014 - 01.2023
- Working as a Accountant handle and keep track of accounting related information, provide coaching and training to team members to build a collaborative work, look after safety and customer services
- Handled day-to-day accounting processes to drive financial accuracy.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Gathered financial information, prepared documents, and closed books.
- Reconciled accounts and reviewed expense data, net worth, and assets.
Telecaller
Work From Home
03.2023 - Current
- Improved customer satisfaction by addressing inquiries and resolving issues promptly.
- Maintained detailed records of client interactions, updating customer information accurately in the database.
- Reduced customer complaints by providing clear explanations on products, services, and policies.
- Managed high call volume efficiently, ensuring timely response to incoming calls without compromising quality of service.
Education
High School Diploma -
IDEAL ENGLISH HIGH SCHOOL AND JR. COLLEGE
Mhasla, India06-2009
Master of Arts - History
Mumbai University
Murud, India06-2018
Skills
- Goal oriented
- MS office
- Account management
- Order processing
- Objection handling
- Call quality
- Follow-up calls
- Customer service
- Product knowledge
Hobbies and Interests
- Cooking
- Sports
- Travel
Languages
English
Local languages of India
Personal Information
- ID Number: Y2885258
- Date of Birth: 08/10/90
- Gender: Female
- Nationality: Indian
- Marital Status: Married
Disclaimer
ASSURE THAT THE ABOVE MENTIONED INFORMATION IS TRUE TO THE BEST OF MY KNOWLEDGE
Timeline
Telecaller
Work From Home
03.2023 - Current
Accountant and Supervisor
Kokan Beverages and Food Industry
02.2014 - 01.2023
High School Diploma -
IDEAL ENGLISH HIGH SCHOOL AND JR. COLLEGE
Master of Arts - History
Mumbai University
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