Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Personal Information
Accomplishments
Certification
Timeline
Generic
Farhana Mirza

Farhana Mirza

Thane

Summary

Results-driven professional with 10+ years of experience in healthcare and pharmaceuticals, specializing in data analysis, project management, and Patient Support Programs (PSP). Proven track record at IQVIA Ltd. in enhancing operational efficiency through quality assurance, stakeholder engagement, and cross-functional collaboration. Skilled in Microsoft Excel and data tools, consistently delivering actionable insights in compliance-driven environments.

Overview

11
11
years of professional experience
1
1
Certification

Work History

PROJECT SUPP. SPEC.

IQVIA LTD.
01.2023 - Current
  • Data Analysis & Insights: Analyzed complex datasets to identify patterns, correlations, and actionable insights supporting decision-making in life sciences and healthcare domains.
  • Reporting & Presentation: Developed and presented data-driven dashboards and reports to track KPIs and communicate study outcomes to stakeholders.
  • Data Management: Maintained data models and pipelines to ensure efficient data collection, storage, and retrieval.
  • Quality Control: Conducted rigorous data validation and quality checks to ensure accuracy and consistency in analysis.
  • Project Support: Contributed to client projects by assisting with analysis plans, documentation, and structured problem-solving.
  • Technical Proficiency: Skilled in tools such as Microsoft Excel, PowerBi, Tableau, Workfront, Navigator platform for data analysis, reporting and managing.
  • Cross-Functional Collaboration: Partnered with project managers, customer success teams, and stakeholders to streamline workflows and support project delivery.

Artwork Change Coordinator

NOVARTIS HEALTHCARE PVT. LTD.
03.2022 - 12.2022
  • Coordinated artwork operations within PLS-OSP team, ensuring compliance with GMP and regulatory standards.
  • Led end-to-end management of artwork supply chain from change request to delivery, adhering to service KPIs.
  • Delivered high-quality, compliant artwork on time, meeting Novartis and country-specific requirements.
  • Supported strategic projects including divestments, transfers, and mergers across Novartis divisions.
  • Escalated deviations promptly to ensure timely resolution and maintain compliance.
  • Maintained service dashboards and order management frameworks for operational transparency.
  • Engaged with internal stakeholders to gather feedback and report project status.
  • Contributed to initiatives aimed at continuous improvement of quality and productivity.

PROJECT CORDINATOR

NOVARTIS HEALTHCARE PVT. LTD.
07.2021 - 03.2022
  • Collaborated with Disease Area Leads and Project Lead across multiple disease areas.
  • Analyzed clinical trials data related to various diseases.
  • Conducted marketing discussions, comparing products with industry competitors.
  • Prepared presentations, agendas, and minutes for meetings, ensuring timely distribution of pre-reads.
  • Coordinated regional and global team meetings, managing logistics effectively.
  • Managed project trackers, addressing requirements and deadlines proactively.
  • Shared project documentation and reports with project teams to enhance collaboration.
  • Served as primary point of contact for various working groups.

PROJECT MANAGER

RXPONT INDIA PVT. LTD.
09.2017 - 07.2021
  • Collaborated with pharmacovigilance team for ADR case booking in ARGUS, Ag Reporter, and Aris G.
  • Managed adverse event case booking within established timelines while ensuring data accuracy.
  • Delivered adverse event and data management training to all organizational associates.
  • Oversaw audit processes and corrective action plans (CAPA) for compliance.
  • Coordinated client communications and field force efforts within pharmacovigilance department.
  • Led a team of 12 members, including 7 in-house and 5 in the field.
  • Applied project management methodologies to enhance operational efficiency and deliver quality outputs.
  • Facilitated team development by establishing key performance goals for functions and direct reports.

SENIOR PATIENT CARE EXECUTIVE

HEALTHCARE AT HOME
01.2015 - 08.2017
  • Managed patient inquiries and delivered relevant solutions efficiently.
  • Facilitated enrollment in Patient Support Programs for free medicine access.
  • Counseled patients on disease management, lifestyle, diet, and treatment options.
  • Maintained organized patient records and files securely.
  • Reported adverse events to pharmaceutical company within specified timelines.

Education

Master - Microbiology

University of Pune
Pune

Bachelor - Microbiology

University of Pune
Mumbai

Skills

  • Organizational management
  • Data analysis and management
  • Quality assurance
  • Project support and compliance
  • Stakeholder engagement
  • Reporting tools and communication
  • Active listening
  • Team building and coordination
  • Problem solving and decision-making
  • Fluency in English and Hindi
  • Time management and multitasking
  • Attention to detail
  • Cross-functional collaboration: working with global, multicultural teams

Hobbies and Interests

  • Travelling
  • Cooking, baking
  • Reading books

Personal Information

  • Date of birth: 09/22/89
  • Marital status: Married

Accomplishments

  • Got Impact Award twice at IQVIA for my proactiveness and hard work

Certification

  • Completed online certification for Power BI dashboard creation

Timeline

PROJECT SUPP. SPEC.

IQVIA LTD.
01.2023 - Current

Artwork Change Coordinator

NOVARTIS HEALTHCARE PVT. LTD.
03.2022 - 12.2022

PROJECT CORDINATOR

NOVARTIS HEALTHCARE PVT. LTD.
07.2021 - 03.2022

PROJECT MANAGER

RXPONT INDIA PVT. LTD.
09.2017 - 07.2021

SENIOR PATIENT CARE EXECUTIVE

HEALTHCARE AT HOME
01.2015 - 08.2017

Master - Microbiology

University of Pune

Bachelor - Microbiology

University of Pune

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Farhana Mirza