I am sincere, hard-working and responsible. Having 2+ years of professional experience with deterministic nature and self-confidence give me the strength to face challenges. I am punctual and optimistic with a positive attitude. Willingness to take on added responsibilities.
Hi, I’m
Farhana Munirudeen
Summary
Overview
2
years of professional experience
Work History
Design Cafe Interior
Sales Manager
09.2022 - Current
Job overview
- Implementing proactive management strategies and advanced sales training to drive sales growth and increase profits.
- Expedited resolution of customer issues, resulting in enhanced client satisfaction and successful deal closures. Explaining clients about invoices and tax benefits while also diligently tracking these aspects for their accounts
- Utilized strong negotiation and persuasion skills to secure profitable sales deals.
- Conducted client meetings, delivered impactful presentations, and provided comprehensive education on product and service offerings
- Managing the financial database for each customer and maintaining quarterly accounting records for profit and loss (P/L) statements.
Rapid care Transcription Pvt.Ltd
Customer Relationship Executive
08.2021 - 06.2022
Job overview
- Created and maintained customer service policies and procedures, contributing to improved customer retention.
- Devised recommendations to streamline and simplify customer support system and improve response time.
- Managed customer service representative team, providing ongoing training and support to continuously improve team performance.
- Coordinated customer service team projects, achieving successful on-time completion.
Education
Gnanam School Of BusinessThanjavur
MBA from Finance & Operations
05.2017
University Overview
Girls Christian Higher Secondary SchoolThanjavur
BBA from Management And Accounting
05.2015
University Overview
- Elected to College Vice President for Students in 2014
- Elected to Dept Vice President for Student Organization in 2015
- Awarded Best Manager
Skills
- Cost Estimates & Management
- Escalation Handling
- Business development and planning
- Strategic account development
- Financial Management
- Supply chain distribution
Languages
English
Advanced (C1)
Hindi
Upper intermediate (B2)
Tamil
Advanced (C1)
Personal Details
Personal Details
- Father's Name : Munirudeen
- Date of Birth : 6th May 1995
- Gender : Female
- Marital Status : Married
- E-mail : Farhanudeen4@gmail.com
- Mobile Number : +91-9789496713
- Nationality : Indian
Declaration
Declaration
I hereby declare that the above-given information's are true and best of my
knowledge and belief.
Timeline
Sales Manager
Design Cafe Interior
09.2022 - Current
Customer Relationship Executive
Rapid care Transcription Pvt.Ltd
08.2021 - 06.2022
Gnanam School Of Business
MBA from Finance & Operations
Girls Christian Higher Secondary School
BBA from Management And Accounting
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