Summary
Overview
Work History
Education
Skills
Additional Information
Software
Interests
Timeline
Generic
Farhana Yeasmin

Farhana Yeasmin

Event Manager
Guwahati

Summary

CAREER OBJECTIVES: My Career goal is to be a leader with principles and to achieve the highest point of success in life. Creative event organizer with success in planning and executing small to large weddings from start to finish while maintaining highest levels of client satisfaction. Adept in creating robust vendor partnerships to mutually build businesses.

Overview

5
5
years of professional experience
7
7
years of post-secondary education
5
5
Languages

Work History

Front office Associate

Grand Mercure
Bangalore
05.2019 - 12.2020
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Maintained transaction security by verifying payment cards against identification.
  • Completed work schedules, managed Number calendars and arranged appointments.
  • Sorted and distributed incoming mail and prepared outgoing mail.
  • Answered calls to take messages or redirect calls to appropriate colleagues.
  • Reviewed files, records and other documents to obtain information and respond to requests.
  • Attended meetings to record and transcribe minutes.
  • Performed unloading, counting, weighing and sorting of incoming articles to cross-check with invoice or requisition list.
  • Maintained office supply stock to control shrinkage and prevent overstocking.
  • Prepared weekly employee work schedules to meet operational needs.
  • Responded to inquiries from callers seeking information.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Reviewed and updated customer information in database for accuracy.
  • Developed and implemented office policies to enhance efficiency in operations.
  • Processed incoming and outgoing mail, sorting and distributing to correct staff and departments.

Front office Associate

Mercure Chennai Sriperumbudur
01.2018 - 05.2019
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Maintained transaction security by verifying payment cards against identification.
  • Sorted and distributed incoming mail and prepared outgoing mail.
  • Answered calls to take messages or redirect calls to appropriate colleagues.
  • Reviewed files, records and other documents to obtain information and respond to requests.
  • Attended meetings to record and transcribe minutes.
  • Maintained office supply stock to control shrinkage and prevent overstocking.
  • Prepared weekly employee work schedules to meet operational needs.
  • Responded to inquiries from callers seeking information.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Processed incoming and outgoing mail, sorting and distributing to correct staff and departments.

Event Organizer

Maddyhana
Guwahati
08.2021 - Current
  • Fostered collaborative efforts to schedule, host, and facilitate events and identify further opportunities to reach members of community.
  • Wrote e-mails, promoted events via social media and drafted phone scripts to recruit volunteers.
  • Discovered opportunities to gain deeper insight into creating efficient and streamlined processes.
  • Participated in strategy development and planning to grow organizing program and advance campaigns.
  • Coordinated schedules and timelines for events.
  • Coordinated volunteer activities and facilitated distribution of promotional and marketing materials.
  • Managed administrative logistics of events planning, event booking, and event promotions.
  • Performed event coordination for larger parties and gatherings.
  • Managed event logistics and operations.
  • Worked closely with couples to meet wedding goals, maintain deadlines and resolve complaints or service issues.
  • Developed post-event reports to determine effectiveness of each event.
  • Utilized internal databases to prepare and distribute guest lists, electronic invitations and registration processes.
  • Acquired contracts and agreements to finalize negotiations and obtain approval signatures.
  • Evaluated and selected service providers and vendors according to customer requirements.
  • Consulted with customers to determine objectives and requirements for events.
  • Inspected event facilities to confirm conformance to customer requirements.
  • Communicated with catering, lighting and sound companies to obtain price quotes.
  • Brainstormed and implemented creative event concepts and themes.
  • Coordinated florists, photographers, and musicians for events.
  • Arranged availability of audio-visual equipment, transportation and displays for various types of events.
  • Designed and implemented efforts to publicize events and promote sponsorships.
  • Hired, trained and supervised volunteers and support staff required for events.

Education

Bachelor Of Arts -

Guwahati University
06.2018 - 06.2021

Diploma -

Aviation Frankfinn Institute of Airhostess training, Rangamati College
01.2017 - 12.2017

12th -

Pramathesh Barua College
06.2009 - 07.2011

10th -

Standard Dhubri Jatiya Vidyalya
01.2008 - 03.2009

Skills

Microsoft Office, Excel, PowerPointundefined

Additional Information

  • ACHIEVEMENTS: , Diploma in hospitality, travel and customer service from NSDC (National skill development corporation ) Nominated for Accor Hotel India award 2018 for sprit of conquest. Shining star for august 2018. Mentos award for most creative ideas Feb 2019. Employ of the month for Jan 2020. Completed A.E.L.P (Accor Hotels Emerging Leadership Program) course 2019- 2nd batch.

Software

Resaweb

Opera

Interests

Travelling

Creativity

Explore new things

Timeline

Event Organizer

Maddyhana
08.2021 - Current

Front office Associate

Grand Mercure
05.2019 - 12.2020

Bachelor Of Arts -

Guwahati University
06.2018 - 06.2021

Front office Associate

Mercure Chennai Sriperumbudur
01.2018 - 05.2019

Diploma -

Aviation Frankfinn Institute of Airhostess training, Rangamati College
01.2017 - 12.2017

12th -

Pramathesh Barua College
06.2009 - 07.2011

10th -

Standard Dhubri Jatiya Vidyalya
01.2008 - 03.2009

Similar Profiles

CREATE PROFILE
Farhana YeasminEvent Manager