Farheena Momin
Management Representative
Bhiwandi
Summary
Seasoned Sales Representative knowledgeable about selling in B2C environments. Leverages exceptional customer relations experience to win new customers. Skilled at demonstrating products and closing sales with tenacious and driven approach. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Dedicated Insurance professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Management Representative position. Ready to help team achieve company goals.
Reliable employee seeking Management Representative position. Offering excellent communication and good judgment.
Experienced Management Representative with over 14 years of experience in Insurance. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
14
14
years of professional experience
Work History
Iso-management-representative
Bipin Nagda Insurance Services
Bhiwandi
03.2009 - Current
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
- Responded to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims.
- Understood each target customer's business model, mapped out organization and identified unique technology needs.
- Researched relevant resources to assist members, identified member representation needs, and troubleshot next steps to provide optimal support for member.
- Identified prospect needs and developed appropriate responses along with information on suitable products and services.
- Provided basic technical support resolving issues for clients on variety of company products.
- Set up appointments with potential and current customers to promote new products and services.
- Exceeded established sales goals and increased client retention.
- Performed cold-calling and follow-ups with leads to secure new revenue.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
- Adapted sales techniques to specific clients and promoted products based on individualized client needs.
- Met frequently with technical, product management and service personnel to stay current on company offerings and business policies.
- Grew business sales through effective cross-selling, exceptional customer service and cold calling.
- Managed relationships with distribution channel partners and determined proper sourcing methods depending on product category and discount margins.
Education
B.Com - Accounting And Business Management
BNN College
Bhiwandi 03.2008
Skills
- Business Growth and Retention
- Providing Feedback
- Administrative Support
- Selling Skills
- Site Visits
- Service Assistance
- Product Presentation
- Clerical Support
- Workload Prioritization
- New Product Information
- Service Sales
- Data Gathering
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
You always have to carry on. And you can, because you have to.
Timeline
Iso-management-representative
Bipin Nagda Insurance Services
03.2009 - Current
B.Com - Accounting And Business Management
BNN College
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