Summary
Overview
Work History
Education
Skills
AREA OF INTERESTS
Languages
Work Availability
Work Preference
Timeline
SALMAN FARISH

SALMAN FARISH

CHENNAI

Summary

Detail-oriented CRM Specialist with a proven track record in enhancing customer engagement and loyalty through innovative CRM strategies. Utilizes data analysis to tailor customer experiences, resulting in improved client satisfaction. Excels in team collaboration and driving continuous improvement in fast-paced environments.

Overview

2
2
years of professional experience

Work History

CRM Specialist

ZUDIOZ
CHENNAI
06.2022 - Current
  • Implemented targeted customer engagement strategies based on data analysis, enhancing customer retention.
  • Managed CRM software optimization to align with evolving business requirements and objectives.
  • Assist with order processing, tracking, and returns.
  • Supported key promotional campaigns and sales events, ensuring seamless customer experiences.
  • Analyzed customer data to create personalized experiences for customers across all channels.

Education

MBA - LOGISTICS & SUPPLY CHAIN

MADRAS UNIVERSIT, CHENNAI
10-2023

Bachelor of Arts - COMMERCE

THE NEW COLLEGE, CHENNAI
04-2020

Skills

  • CRM integration
  • Market Analysis
  • Attention to Detail
  • Problem-solving abilities
  • Network Administration
  • Team building

AREA OF INTERESTS

  • Artificial Intelligence
  • Data Analysis and Visualization
  • Market Research
  • Business Analytics
  • Technological Innovations in Data Management

Languages

Tamil
First Language
English
Upper Intermediate (B2)
B2

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimePart Time

Work Location

RemoteHybrid

Important To Me

4-day work weekPaid time offFlexible work hoursWork from home optionHealthcare benefitsPaid sick leaveWork-life balanceTeam Building / Company Retreats401k match

Timeline

CRM Specialist - ZUDIOZ
06.2022 - Current
MADRAS UNIVERSIT - MBA, LOGISTICS & SUPPLY CHAIN
THE NEW COLLEGE - Bachelor of Arts, COMMERCE

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SALMAN FARISH