Fariya Hanif Khan
Mumbai
Summary
Dynamic professional seeking an environment that fosters growth and success, committed to leveraging skills and knowledge effectively. Proven ability to adapt and thrive in challenging situations while consistently delivering high-quality results. Eager to contribute to a team-oriented atmosphere that values innovation and continuous improvement. Passionate about personal development and dedicated to achieving excellence in every endeavor.
Overview
2
2
years of professional experience
1
1
Certification
Work History
DTS Executive
Westin Mumbai Powai Lake
08.2024 - 05.2025
- Led daily briefings to ensure team alignment.
- Managed operations for a 700-room property.
- Ensured seamless shift operations and gathered extensive guest feedback on in-room dining orders.
- Demonstrated leadership in courtesy, helpfulness, and grooming.
- Facilitated interdepartmental collaboration to ensure seamless operations.
- Utilized CRM systems like Opera, Micros, Guestware, and GXP to update guest feedback daily.
Food and Beverage Associate
The St Regis Mumbai
02.2023 - 01.2024
- As a Food and Beverage Associate at St Regis Mumbai, the emphasis is on service and facilitating a luxurious dining experience. Responsibilities include the food and beverages, and ensuring that all guests receive prompt and attentive service. Working closely with the kitchen and other staff members is crucial for maintaining operational efficiency and guest satisfaction.
- Ensured timely and accurate service to guests, enhancing their dining experience.
- Demonstrated knowledge of menu offerings to assist guests with their selections.
- Maintained cleanliness and organization in the dining area in accordance with health and safety standards.
- Handled customer feedback effectively to ensure repeat business and satisfaction.
Food And Beverage Associate
Hotel Sahara Star
- Maintained stock levels of cups, lids, straws, and condiments throughout shift.
- Supported and assisted team members in handling guest inquiries and requests, resolving guest complaints.
- Trained new staff members on company policies and procedures.
- Served and assisted diners by carrying plates of food, taking and delivering beverage orders, and refilling glasses.
- Utilized POS system to receive and process food and beverage orders.
- Demonstrated knowledge of menu items and corresponding ingredients.
Product Sales Executive
Viztar International Pvt Ltd
- Handle multiple calls.
- Assist with the customer queries and solve it on time.
- Making leads about the platform.
Trainee
Taj Lands End
- Got trained in all 4 core departments.
- Got certification with an excellent remark.
Education
BSC HS - undefined
Kohinoor College of Hotel and Tourism Management
Ratnagiri01.2021
HSC - undefined
New English High School and Junior College
Kasba01.2018
SSC - undefined
Dalwai High School
Chiplun01.2016
Skills
- Sales
- Leadership
- Hardworking
- Pos knowlege
- Menu knowledge
- Opera CRM
LANGUAGES
English
Hindi
Marathi
Hobbies and Interests
Reading, Drawing, Listening music, Traveling
Disclaimer
I hereby declare that the above-mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above-mentioned particulars.
DATE
- 10/02/2025
- Place-Mumbai
Certification
STCW
Basic firefighting
Elementary first Aid
PST
PSF
Timeline
DTS Executive
Westin Mumbai Powai Lake
08.2024 - 05.2025
Food and Beverage Associate
The St Regis Mumbai
02.2023 - 01.2024
Food And Beverage Associate
Hotel Sahara Star
Product Sales Executive
Viztar International Pvt Ltd
Trainee
Taj Lands End
BSC HS - undefined
Kohinoor College of Hotel and Tourism Management
HSC - undefined
New English High School and Junior College
SSC - undefined
Dalwai High School