Farnaj Khan
Noida U.P.
Summary
Looking for an opportunity to work for customer focused QSR or Retail sales professional with solid understanding of customer service. Offering 5 years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Also where I can use my experience which helps to get exceeding revenue.
Overview
5
5
years of professional experience
Work History
Assistant Restaurant Manager
Devyani International Limited
Noida U.P. NCR
06.2021 - 04.2023
- Assisted in recruiting, training, and scheduling staff members.
- Provided leadership and direction to restaurant employees.
- Ensured compliance with health and safety regulations.
- Wastage Control
- Up selling by LSM
- Ordering
- Roastering
- Work on Customer best experience services
- Monitor all Audits and Visit
- Represent Store performance and P&L
Shift Manager
Devyani International Limited
U.P. Noida
11.2019 - 05.2021
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Monitored store operations to ensure compliance with company policies and procedures.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
Team Member
Devyani International Limited
Noida U.P.
09.2018 - 10.2019
- Assisted customers with product selection and ordering process.
- Provided customer service support to ensure satisfaction.
- Received, processed, and stocked merchandise in accordance with store policies.
Education
High School Diploma -
Board of High School And IntermediateEducation UP.
U.PSkills
- Cash Control
- Budget Administration
- Inventory Control
- POS System Operation
- Sales Expertise
- Team Work
- Team Hiring, Joining ,training and Development
- Acurate Money Handling
- Documentation and record-keeping
- P&L explanation
Languages
English
Beginner
A1
Hindi
Beginner
A1
Timeline
Assistant Restaurant Manager
Devyani International Limited
06.2021 - 04.2023
Shift Manager
Devyani International Limited
11.2019 - 05.2021
Team Member
Devyani International Limited
09.2018 - 10.2019
High School Diploma -
Board of High School And IntermediateEducation UP.