Computer operating system
FAROOK YAKUB BABA MOHAMMAD
CEO
Hyderabad
Summary
Target-driven Assistant Manager with extensive expertise leading high-performing teams. Boosts profitability and company growth through motivational leadership, outstanding service and smooth operational management. Administrative leader experienced in business operations and team oversight. Seeks opportunities to improve processes, procedures and practices. Excels with minimal supervision and decisively approaches problems. Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Overview
4
4
years of professional experience
7
7
years of post-secondary education
2
2
Certifications
5
5
Languages
Work History
Assistant Manager
HMMK MIGRATION
Hyderabad, India
05.2022 - Current
- Recruited, interviewed and hired high-performing individuals, developing passionate, dedicated teams.
- Evaluated staff performance, implementing training and development programmes to maintain exceptional service levels.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Addressed customer issues calmly and professionally, delivering quick, successful resolutions.
- Nurtured positive customer relationships, enhancing membership loyalty and driving client retention.
- Motivated management and staff teams to consistently deliver high quality, customer-focused service.
- Enforced company policies and guidelines for all employees.
- Acted as point of contact and escalation for complex customer queries.
- Represented organisations at seminars, conferences and business events.
- Led and managed administrative staff to maintain smooth daily operations.
- Translated senior management directives into actionable front-line policies and implemented changes with staff.
- Created digital file classification system for company-wide use.
Computer Operator
gnitt
Hyderabad, India
05.2021 - 05.2022
- Operated computers and data processing equipment in line with established procedures.
- Prepared computers for program processing.
- Installed new hardware, software updates and security patches.
- Worked flexibly on shift basis.
- Responded to user queries and issues with timely technical support.
- Drafted standard operating procedures for system operations.
- Established and maintained company network and data communications systems.
Mining Engineer
SCCL GOVERNMENT COMPANY
Mancherial, TG
03.2020 - 04.2021
- Planned layout and directed shaft and tunnel construction.
- Developed new alloys and advised on technical processing aspects.
- Consulted with geologists and geophysicists to gain greater industry knowledge.
- Verified equipment and processes remained compliant with safety regulations.
- Implemented and maintained underground first-aid support for mining-related incidents.
- Directed water, oil and gas treatment, storage and transportation.
- Selected mining and extraction methods and equipment to meet requirements.
- Coordinated extraction of coal, metallic ores and non-metallic minerals.
- Reviewed properties of metals and alloys to inform project planning.
- Evaluated drilling sites and devised flow-control methods related to water, oil or gas.
- Spearheaded safety programmes in compliance with national laws and legislation.
- Prepared reports illustrating technical research and testing results.
- Examined deposits or mines to evaluate profitability.
- Analysed mining production rates to evaluate operational performance.
- Established safety standards and procedures for mining operations.
- Counselled on mining or metallurgical aspects of particular materials, products or processes.
- Conducted research to develop new extraction methods.
- Maintained records of mine production and performance.
Education
Bachelor of Arts - arts
Kakatiya university
Warangal, TG 06.2020 - 07.2023
Diploma of Higher Education - mining engineering
Scp
Mancherial, TG 06.2016 - 07.2019
Certificate of Higher Education -
MGHS
Mancherial, TG 06.2015 - 03.2016
Higher National Diploma - MINING ENGINEERING
IEI
Kolkata, WB 07.2021 -
Skills
Product and service knowledge
Performance Management
Recruitment and training
Customer rapport
Target motivated
Conflict Resolution
Recruitment and hiring
Customer complaint management
Excellent budgetary techniques
Loss prevention
Product knowledge
Adaptive leadership
Outstanding customer service
Orienting and training
Inspiring leadership
Leadership skills
Production reporting
Strategic Planning
Project Management
Operational support
Customer relationship building
Site Management
Administration
Cooking
Accomplishments
- Collaborated with team of 50+ in development of Mining engineering.
- Supervised team responsible for executing well on projects, leading to 75% increased revenue.
- Documented and resolved visa process, contributing to success in visa.
Software
Photoshop
Auto cad
Ms office
Internet
Certification
Overman mining engineer certificate
Interests
Cooking
Environmental protection
Timeline
Overman mining engineer certificate
04-2023
Assistant Manager
HMMK MIGRATION
05.2022 - Current
Higher National Diploma - MINING ENGINEERING
IEI
07.2021 -
Computer Operator
gnitt
05.2021 - 05.2022
Bachelor of Arts - arts
Kakatiya university
06.2020 - 07.2023
Mining Engineer
SCCL GOVERNMENT COMPANY
03.2020 - 04.2021
Diploma of Higher Education - mining engineering
Scp
06.2016 - 07.2019
Certificate of Higher Education -
MGHS
06.2015 - 03.2016