Accomplished Sales and Marketing Manager with over four years of experience in sales, customer service, and financial accounting at Alpine Infratech, Hyderabad. Proven ability to develop and execute strategic marketing plans, enhance brand visibility, and drive sales growth. Adept at client engagement, customer retention, and sales funnel management. Strong analytical skills with expertise in interpreting financial data to support decision-making and forecast trends. Skilled in negotiation, conflict resolution, and relationship building. Fluent in multiple languages and proficient in Microsoft Office Suite and Power BI. Dedicated to leveraging emotional intelligence to foster collaboration and contribute to organisational success.
Hi, I’m
Farooq
Hyderabad
Summary
Overview
1
Certification
Work History
Alpine InfratechHyderabad
Sales and Marketing Manager
Current
Job overview
- Developed and implemented comprehensive marketing strategies to enhance brand visibility and drive revenue growth
- Collaborated with sales teams to align marketing strategies with sales targets, leading to a 2% increase in overall sales performance
- Conducted in-depth market analysis to identify emerging customer buying behaviour, cultural aspect as well
- Utilised CRM tools to analyse customer data and market trends, resulting in more effective targeting and engagement campaigns
- Led team meetings, assigning tasks and priorities, and fostering a culture of collaboration and accountability
- Reported and presented marketing and sales performance data, strategic insights, and future recommendations directly to the company directors, enabling informed decision-making and guiding key business strategies
- Spearheaded process improvements that reduced project turnaround times by 5%, significantly boosting team productivity
Alpine InfratechHyderabad
Sales and Customer Service Representative
Job overview
- Managed customer follow-ups to ensure customer satisfaction, contributing to improved operations
- Built strong customer relationships through personalised communication and tailored solutions
- Delivered product knowledge and customer service training to new team members, ensuring consistent service standards across the board
- Utilised CRM systems to track and manage customer data, down-payments stages improving communication efficiency and service quality
- Streamlined customer service processes from initial interaction to feedback and continuous improvement
Alpine InfratechHyderabad
Accounting Manager
Job overview
- Recommended financial actions and improvements based on best accounting practices, helping optimise budgeting and financial strategy
- Conducted detailed financial analysis and forecasting to assist senior management in strategic planning and decision-making
- Led cost-reduction initiatives, identifying inefficiencies and implementing changes that resulted in cost savings of 6%
- Enhanced internal controls, ensuring compliance with financial regulations and minimizing risk exposure
- Managed and streamlined financial processes using Excel, ensuring accurate reporting and minimal errors
- Reported and presented financial performance, forecasts, and cost-saving recommendations directly to the company directors, aiding in strategic decisions related to budget allocations and investments
- Successfully forecasted revenue and expenses, balancing risk with potential benefits to meet overall financial goals
Education
London Management Academy
Bachelor of Business Administration from Marketing
01.2023
University Overview
Institute of Chartered Accountants of India
IPCC from Intermediate Professional Competence Course
University Overview
Completion Status: [Year or In Progress]
Institute of Management Accountants
Certified Management Accountant
University Overview
Currently Pursuing
Skills
- Client Engagement & Relationship Building
- Sales Funnel Management
- Strategic Sales & Marketing Planning
- Sales Forecasting & Performance Analysis
- Negotiation & Conflict Resolution
- Microsoft Office Suite (Excel, Word, PowerPoint)
- Power BI Utilisation
- Emotional Intelligence & Team Collaboration
Certification
- Excel Certifications
- [Relevant Training Program or Course] (if applicable)
References
References
Available upon request.
Languages
Languages
- English, Fluent
- Hindi, Fluent
- Telugu, Intermediate
- Urdu, Fluent
Languages
Urdu
Native language
English
Advanced (C1)
C1
Hindi
Advanced (C1)
C1
Telugu
Upper Intermediate (B2)
B2
Interests
Reading
Timeline
Sales and Marketing Manager
Alpine Infratech
Current
Sales and Customer Service Representative
Alpine Infratech
Accounting Manager
Alpine Infratech
London Management Academy
Bachelor of Business Administration from Marketing
Institute of Chartered Accountants of India
IPCC from Intermediate Professional Competence Course
Institute of Management Accountants
Certified Management Accountant
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