FAROOQ PASHA
Bengaluru
Summary
Seasoned and performance-driven Warehouse and Supply Chain Manager with nine years of hands-on experience in pharmaceutical, healthcare, and e-commerce logistics. Currently managing full-scale warehouse operations at Truemeds, leading a team of over 140 personnel, with expertise in inventory management, manpower planning, warehouse costing, rosters, and WMS implementation. Known for delivering process improvements, driving operational efficiency, and maintaining 99.9% inventory accuracy. Strong background in warehouse setup, inventory planning, and cross-functional coordination, with a track record of optimizing supply chain operations in high-pressure, fast-paced environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Warehouse Manager
Truemeds
Bangalore
04.2022 - Current
- Managing end-to-end warehouse operations with a team of 140+ manpower, across multiple shifts and departments.
- Oversee warehouse costing, budgeting, and cost-control measures to optimize operational efficiency.
- Handle inventory control, including planning, setup, cycle counts, and reconciliation to ensure 99.9% accuracy.
- Developed and executed inventory planning strategies to meet fluctuating demand and reduce holding costs.
- Successfully led inventory setup for new SKUs and warehouse reorganization projects to improve space utilization.
- Prepare and manage manpower rosters, aligning labor allocation with demand peaks to maintain productivity.
- Coordinate inbound, outbound, dispatch, reverse logistics, and RTV processes with cross-functional teams.
- Implemented barcode-based tracking and a new WMS (Warehouse Management System) for real-time visibility.
- Drive compliance with pharma warehousing standards and conduct regular training and audits.
- Track and report key performance indicators (KPIs), such as dispatch accuracy, turnaround time, and cost per order.
Shift Manager
Udaan.com
Bangalore
07.2021 - 04.2022
- Adhered to company standards and compliance requirements for operations and cleanliness of all areas.
- Excelled in every store position and regularly backed up front-line staff to keep expertise fresh and relevant.
- Kept employees operating productively and working on task to meet business and customer needs.
- Tracked receipts, employee hours and inventory movements.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Modernized and improved operational procedures to increase efficiency and profitability while tightly controlling costs such as labor and preventing waste.
- Trained and mentored new employees to maximize team performance.
- Exercised composure under pressure and in escalated customer service scenarios.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Recruited and interviewed candidates for management to evaluate readiness and fit for position.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Utilized interpersonal communication skills to enhance customer experience and add value to each interaction.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth.
Q.C LEAD
Udaan.com
Bangalore
2019 - 07.2021
- Monitored performance and generated reports detailing quality of product and defect rates.
- Created and deployed best practices to improve efficiency and reduce defects.
- Monitored production processes to gain understanding of problematic steps and rectify issues.
- Performed forecasting to identify necessary changes for supply chain business.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones and tailor products to individual markets.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Developed and implemented productivity initiatives, in addition to coordinating itinerary and scheduling appointments.
- Created, managed and executed business plan and communicated company vision and objectives to motivate teams.
- Managed team of 20 employees, overseeing hiring, training, and professional growth of employees.
- Addressed internal supply problems head-on and developed creative solutions to prevent delays and missed targets.
- Completed daily cycle counts to maintain accuracy of records.
- Audited and corrected discrepancies in inventory numbers.
- Managed complex projects as directed by leadership, delivering positive outcomes within time and budget constraints.
- Looking after Inward Process and Inward Operations.
- Looking after outward Process and order Management by handover the orders in slot time.
- RTV process were taking care by dispatching the RTV Goods to the respective vendors and generating Revenue to the company.
- Authorized Signatory for the Udaan Pharma for 2 Years.
Pharmacist
Medlife International PVT LTD
Bangalore
2018 - 2019
- Adhered to all pharmacy laws and code of ethics.
- Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects and specified use.
- Dispensed and verified patient prescription orders, conducting necessary utilization reviews.
- Protected drug inventories from damage or theft by establishing and enforcing clear pharmacy policies.
Procurement Executive
Pharma Care
Ramanagara
2017 - 2018
- Set up and negotiated contracts to obtain favorable pricing and delivery structures.
- Maintained current understanding of pricing structures, market conditions and trends in industry.
- Performed monthly reconciliation of open purchasing orders.
- Built relationships with vendors to negotiate ideal terms for purchases.
- Maximized operational effectiveness across territory.
- Organized receipts, purchases and documentation of finished goods, packaging, materials and ingredients.
- Worked with clients to resolve claim issues quickly and efficiently.
- Coordinated paperwork, updated spreadsheets and maintained permanent records.
- Sourced vendors, built relationships and negotiated prices.
- Received inbound phone calls from store managers and facility management associates, creating work orders and purchase orders to replace faulty or unsafe equipment or conditions.
- Implemented policies to reduce cost and eliminate waste.
Pharmacist
Columbia Asia Hospital
Bangalore
2016 - 2017
- Interpreted prescriptions from healthcare providers to properly dispense medications and health products.
- Complied with strict health, industry and organizational regulations to maintain patient safety.
- Supervised and coached team of pharmacy technicians and trainees.
- Maintained effective level of medicines and supplies to meet expected demand.
- Reviewed patient medication profiles and medical records to screen for appropriate drug selection, dosing, contraindications, side effects and therapeutic outcomes.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Verified safety and accuracy of physician orders.
- Advised patients on medication side effects and contraindications and explained how to properly take medicine.
- Maintained appropriate drug records and completed reports as necessary.
- Educated patients about possible drug interactions and gave special administration instructions.
- Verified safety and efficacy of medication usage by reporting adverse drug effects, medication errors and other quality issues.
Education
SSLC
Holy Crescent English School
RamanagaraP.U.C -
M.M.U PU COLLEGE
RAMANAGARASpecialist in Program - Computer Programming, Vendor Certification
NIIT
RAMANAGARADiploma in Pharmacy - Pharmacy
M.M.U College of Pharmacy
RamanagaraSkills
- Warehouse management
- Ability to lead teams
- Problem-solving aptitude
- Inventory control
- Cost analysis
- Supply chain optimization
- Team leadership
- Cross-functional collaboration
- Problem resolution
- Team building
- Workflow coordination
- Inventory management software
- Multitasking capacity
- Safety management
- Supply chain performance management
Certification
- C Programming
- C ++ Programming
- Data Structure
Languages
Urdu
First Language
English
Proficient (C2)
C2
kannada
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Timeline
Warehouse Manager
Truemeds
04.2022 - Current
Shift Manager
Udaan.com
07.2021 - 04.2022
Q.C LEAD
Udaan.com
2019 - 07.2021
Pharmacist
Medlife International PVT LTD
2018 - 2019
Procurement Executive
Pharma Care
2017 - 2018
Pharmacist
Columbia Asia Hospital
2016 - 2017
SSLC
Holy Crescent English School
P.U.C -
M.M.U PU COLLEGE
Specialist in Program - Computer Programming, Vendor Certification
NIIT
Diploma in Pharmacy - Pharmacy
M.M.U College of Pharmacy
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