Farooqahmed D K

Responsibilities

• Evaluated current procedures for efficiency gains, creating detailed reports outlining recommendations for improvements where applicable.
• Continuously sought opportunities for professional development in order to remain knowledgeable about industry best practices.
• Provided training for new hires, fostering supportive learning environment conducive to success in their roles.
• Collaborated across departments to identify opportunities for process improvements and increased efficiency.
• Drive KPI and QBR reporting, providing actionable insights through scheduled and ad-hoc reports
• Foster effective Team Collaboration, aligning processes with organizational goals for continuous improvement.

Process Improvements/Achievements

• Automation on O&A process to reduce time taken to complete the activity
• Took up project for automating SD credits process, which has reduced time taken from 8 hours to 1 hour
• Idea on ICM multi-refresh which reduced dependency and cost to company

Responsibilities

• Responsible for Global end to end Sales Compensation Admin related activities
• Handling team of 5 resources
• Facilitated knowledge sharing among team members through regular meetings, fostering collaborative work environment that encouraged innovative thinking.
• Reviewing/modifying monthly and quarterly SLA files and sharing to client
• Providing monthly/Quarterly feedback to team member and assess team’s performance.
• Making sure all deliverables are met as per client’s requirement and within agreed SLA.
• Proactively identify analytical requirements of Clients; design and deliver reporting to meet their requirements
• Manage reporting processes using accurate and complete sales Compensation data
• Analysis includes scheduled reporting, ad-hoc reporting, and developing actionable insights
• Provide organized framework to prioritize and manage pipeline (demand) with Sales leadership team
• Helping Analyst team in automating reconciliation process using excel VBA
• Preparing year start reference data setup and uploading them to ICM tool
• Testing reference data outcome by uploading sample test data to ICM
• Preparing UAT scripts and assigning them to team and making sure test script is completed with expected result

Process Improvements/Achievements

• Automation of Commission Analyst reconciliation process using Excel VBA skills
• Client Appreciation Award for effective management of team during Quarter close

Responsibilities

• Analyze and enhance processes, addressing efficiency gaps. Prepare ad hoc and quarterly KPI reports, along with PowerPoint decks for Compensation sales performance reviews.
• Ensure data quality on varicent. Support Compensation Analysts and conduct audits for quality improvement.
• Reconcile data from upstream systems and build test scripts for user acceptance tests. Provide clear explanations and solutions to global Compensation analysts' queries.
• Ensure compliance with SOX and drive continuous process improvements. Take ownership of data reconciliation and correction fo sales representatives' compensation.
• Preparing ad hoc reports and quarterly KPI reports and circulating them to Compensation management team
• Preparing PPT Decks for Compensation sales performance reviews
• Resolve issues effectively and handle queries from customers / stakeholders
• Responsible for quality and timeliness standards for data quality and adjustment processed on varicent Admin Client tool for assigned segment
• Interacting with Compensation Analysts team on adjustment processing and support them on any queries or report requests from Trust Compensations
• Auditing work done by team to improve quality.
• Building Test scripts and support EBS teams and perform user acceptance tests (UAT testing) from Business side and support in defect fixes or system enhancements on Compensations tool
• Analyzing queries from Compensation analysts located globally on data or process and revert back to them with clear explanation and workable solutions
• Providing various scheduled as well as ad hoc reports as requested by Global Stakeholders by extracting data from Trust Compensations with different design or customization to enable proper analysis and interpretation
• Ensuring proper processes are followed for areas that come under SOX and ensure 100% Compliance
• Proactively identifies, recommends, and implements improvements to process
• Accountable for quality of own work, delivered within agreed procedures and timeframes, and focused on internal and/or external customer needs
• Works independently within defined parameters, taking ownership of problems within own area of knowledge
• Reconciliation of Compensation paid to sales representatives & take necessary actions if there are any corrections required

Process Improvements/Achievements

• Template building & Template Automation
• Sales Reconciliation Transformation (Excel Macro)
• Performance excellence award for Target Template Simplification & Automation

Responsibilities

• Efficiently process both PO and Non-PO invoices.
• Diligently follow up on parked documents, ensuring timely resolution within agreed SLAs.
• Handle vendor payment queries and provide prioritized call and email support.
• Conduct quality checks on posted invoices and vendor creations.
• Prepare audit reports to maintain high standards. Ensure document inflows meet SLA requirements.
• Reconcile reports between SAP and SharePoint data for accuracy and consistency

Process Improvements/Achievements

• Processed Highiest number of invoices in a day
• Resolved payment/invoices related issues and streamlined process for particular region.
• Helped corporate team in resolving major issues with respect to invoice billing
• Parked report automation
• Performance Excellence Award, Spot Award