SYED FAROOQUE HASAN
jamshedpur
Summary
Dynamic manager with over 6 years of experience in customer satisfaction, team performance enhancement, and project coordination. Expertise in cost management and continuous improvement leads to measurable savings and optimized service outcomes.
Overview
8
8
years of professional experience
Work History
Manager
(JAWAHAR ENTERPRISES) ENGINEERING SERVICES IPD TATA STEEL Ltd
jamshedpur
01.2019 - Current
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Maintained updated knowledge through continuing education and advanced training.
- Achieved cost-savings by developing functional solutions to problems.
- Completed routine maintenance and repair.
- Vendor management/client relationship/payroll/Human resource cost management/project budget/cost monitoring/ROI/OVERHEAD COST MANAGEMENT/CASHFLOW MANAGEMENT/P&L/BANK RECONCIALTION/TAX MANAGEMENT/GST/ITR FILING.
- PF &ESIC COMPLIANCE WAGE COMPLIANCE
PROCESS ASSOCIATE
BNY MELLON INDIA
PUNE
04.2018 - 09.2018
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked with cross-functional teams to achieve goals.
- Maintained updated knowledge through continuing education and advanced training.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Recognized by management for providing exceptional customer service.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
Education
MBA - Financial Management
SPPU
PUNE07-2017
BBA - Finance
RAVENSHAW UNIVERSITY
CUTTACK BHUBANESWAR06-2014
Skills
- Vendor management
- Payroll administration
- Cost monitoring
- Tax compliance
- Data analysis
- Project coordination
- Compliance management
- Performance metrics
- Problem solving
- Effective communication
- Team collaboration
- Strategic planning
- Conflict resolution
- Decision-making
- Supervision and leadership
- Recordkeeping
- Remote office availability
- Project planning
- Critical thinking
- Research
- Written communication
Affiliations
LED THE AUDIT OF CONTRACTOR CELL 2023,2024
Timeline
Manager
(JAWAHAR ENTERPRISES) ENGINEERING SERVICES IPD TATA STEEL Ltd
01.2019 - Current
PROCESS ASSOCIATE
BNY MELLON INDIA
04.2018 - 09.2018
MBA - Financial Management
SPPU
BBA - Finance
RAVENSHAW UNIVERSITY